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Otto Cadillac

Albany, NY

4.7
1,878 Reviews
Why should you buy from Otto Cadillac of Albany? Our unmatched service and diverse Cadillac inventory have set us apart as the preferred dealer in Albany. Visit us today to discover why we have the best reputation in the Albany area.
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1769 Central Ave

Albany, NY

12205

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Showing 1,878 reviews

October 10, 2019

Excellent service, no pressure and very smooth process. Working with Steve LeMon was a breeze! He was very responsive, knowledgeable and honest - a trait we all seek in a salesman. The entire car buying p More

by KCANNIFF89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Maher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve LeMon
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 10, 2019

roadside service My car wouldn't start one morning so I called my dealer to ask what could be done. Within 3 hours Jeff the roadside tech was the at my house and diag More

by nancyabc2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff McMillian
October 07, 2019

Ease of leasing a new Cadillac. People at this dealership are knowledgeable and go out of their way to make sure all of your needs are taken care of. Very helpful when purchasing a More

by RSCAMMELL14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Otto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Maher
4.0
This rating includes all reviews, with more weight given to recent reviews.
Steve LeMon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John White
October 07, 2019

Exceptional Service! Exceptional service on my car and I get walked to my car with an umbrella Su I can stay out of the rain! Doesn’t get any better. More

by HDEROCHA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Declan Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 07, 2019

Excellent Service Experience My service experience was terrific, thanks to Bill McLean and Don Bisesti. I have always been pleased by Otto Cadillac, starting with my salesperson, More

by MSILVER8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donald Bisesti
October 04, 2019

As always very professional and enjoyable Been dealing with Otto for over 25 years and as always very easy and professional. Always very knowledgeable and never feel pressured in any way. More

by SAFSPLACE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Maher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve LeMon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve LeMon, Ian Mahar
October 04, 2019

Oil change and tire rotation Everyone there is so helpful and nice. They do such a great job. This is my 3rd Cadillac with otto before that was Pontiac. Ct 6 is the best 1 so far More

by DENA2112
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Otto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Caccese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve LeMon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allison Anaya
October 03, 2019

Excellent Service When ever I go to Otto for service I am always taken care of. Bill the service writer is great and the tech knows what he is doing. More

by DAN B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Riddle
October 03, 2019

Oil change was fast and efficient Great! Atmosphere wonderful! I'm good the atmosphere was great the service was great the people are great and I'm done talking thank U More

by paulette.camp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Otto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Declan Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Maher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Caccese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve LeMon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John White, Donald Bisesti, Allison Anaya
October 02, 2019

Repeat customer Purchased a certified used Cadillac XTS in 2016. Liked it so much, we also leased a 2019 XT5 for my wife just the other day. More

by GERALDRANITA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Caccese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allison Anaya
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