Otto Cadillac

Always A Pleasure Doing Business It is always a pleasure to come to the dealership. Everyone is always pleasant and helpful. Working with Bill McLean to get my car serviced is alway It is always a pleasure to come to the dealership. Everyone is always pleasant and helpful. Working with Bill McLean to get my car serviced is always a pleasant experience. More

Just what I wanted.. Declan took great care of me. He asked questions, so he knew exactly what I wanted and made it happen. We bought our last car form him as well and he' Declan took great care of me. He asked questions, so he knew exactly what I wanted and made it happen. We bought our last car form him as well and he's stayed in touch over the past 3 years t make sure we were happy with our purchase. Ian in the finance department was great to work with, he had all the paperwork in order and helped clear up an issue with the insurance cards which I would have never caught!!!. More

people Great people at the Service Center very helpful and nice., I am so glad I bought there. , very good people to meet. Thank You Bruce Tetrault Great people at the Service Center very helpful and nice., I am so glad I bought there. , very good people to meet. Thank You Bruce Tetrault More

Great Service Experience As usual, Bill got our car in for service on-time and completed the work while we waited, sooner than expected. Bill is always courteous and takes th As usual, Bill got our car in for service on-time and completed the work while we waited, sooner than expected. Bill is always courteous and takes the time to explain the work. More

Good team to work with I purchased Cadillac CTS sedan last week. Declan and Ian with me entire journey. Gave me appropriate guidance to make meaningful decisions. I found I purchased Cadillac CTS sedan last week. Declan and Ian with me entire journey. Gave me appropriate guidance to make meaningful decisions. I found them to be genuine and honest. More

Consistently Excellent As usual they go above and beyond when bringing my car in for service. And they take time to and answer all my questions. Consistently excellent. As usual they go above and beyond when bringing my car in for service. And they take time to and answer all my questions. Consistently excellent. More

Always taken care of by Steve L and Bill M Very happy being a regular customer. Always get treated well. I deal with Steve L and Bill M all the time. Very happy with them. Ian is newer to me bu Very happy being a regular customer. Always get treated well. I deal with Steve L and Bill M all the time. Very happy with them. Ian is newer to me but also very helpful More

Excellent as usual As always, Bill McLean and the service department did an excellent job for us. We appreciate the standard of excellence at Otto Cadillac. They are t As always, Bill McLean and the service department did an excellent job for us. We appreciate the standard of excellence at Otto Cadillac. They are the best!! More

So happy to be able to use my touch screen My Touch screen stopped working, Was afraid it would be a large expense. Bill gave me the option to replace the touch screen. It was ordered but I My Touch screen stopped working, Was afraid it would be a large expense. Bill gave me the option to replace the touch screen. It was ordered but I didn't get the notification it was in. Not sure how they notified me. Once I called to see if it was in I was advised it was sent back. A few days later I called again and made an appointment for the following week. It was back at the dealership on the day of my appointment and installed. Thank you for helping me resolve my problem. More

Otto Dealership is fabulous! I had the pleasure of working with Steve LeMon when purchasing my lease. He was knowledgeable and helped me find the right car for me, without being p I had the pleasure of working with Steve LeMon when purchasing my lease. He was knowledgeable and helped me find the right car for me, without being pushy. He answered texts and phone calls immediately and always made me feel like I was his only client. Ian helped with the financing for the lease and was wonderful. He also communicated in a timely fashion and explained things that I needed clarification on. I have actually enjoyed car shopping with Otto Cadillac!! I will be back again in 3 years and I have already recommended Steve to my friends. The service department is one of the best I have been to also. Thank you Otto Cadillac for your expert attention to detail and helping me find just the right vehicle!! More