Otto Cadillac
Albany, NY
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Enjoying their professional service . Otto staff is always professional. The buying process is hassle free. The service department is one of the best and you are in and out in a timely man Otto staff is always professional. The buying process is hassle free. The service department is one of the best and you are in and out in a timely manner. More
First time, great experience First time. Wanted to try it out as I am planning to buy my first Cadillac this spring. Service was excellent and expectations exceeded. I'll be back. First time. Wanted to try it out as I am planning to buy my first Cadillac this spring. Service was excellent and expectations exceeded. I'll be back. More
Fast Efficient Nothing more to say. Scheduling was easy. Received a loaner when I arrived. Work was completed in a fast manner. Car had been washed when I got th Nothing more to say. Scheduling was easy. Received a loaner when I arrived. Work was completed in a fast manner. Car had been washed when I got there to pick it up. Great More
Great service Professional confident quick friendly thorough They Make getting your car serviced a pleasant experience. The technicians are very confident and th Professional confident quick friendly thorough They Make getting your car serviced a pleasant experience. The technicians are very confident and the surface advisers are very friendly the facility is excellent More
Excellent service Bill was awesome. he makes me feel unique and special. his attention to customer experience detail was perfect. He got me a loaner and car service wa Bill was awesome. he makes me feel unique and special. his attention to customer experience detail was perfect. He got me a loaner and car service was done on time on the same day. thank you Team More
Buying my XT4 from an A+ team As always the staff at Otto Cadillac goes the extra. Chris Otto takes a personal interest in ensuring your buying experience is a pleasure and has a t As always the staff at Otto Cadillac goes the extra. Chris Otto takes a personal interest in ensuring your buying experience is a pleasure and has a team under him that provides impeccable service from sales to financing and service. They truly carry out the Cadillac standard. This is my 8th Cadillac and all but my first one was leased or purchased from Otto Cadillac. Their professionalism in sales and service with a personal touch builds loyalty for Cadillac. Love my new XT4 and will always recommend Otto Cadillac for the true Cadillac experience. More
Excellent Declan Cohen and Ian Maher were great people to deal with they were both knew a great deal about the car we were interested in. Declan Cohen and Ian Maher were great people to deal with they were both knew a great deal about the car we were interested in. More
Speedy service The repair was to replace a part that many other owners have had trouble with, but there has been no recall. The dealer did the repair quickly and too The repair was to replace a part that many other owners have had trouble with, but there has been no recall. The dealer did the repair quickly and took on much of the cost. More
Great group of people to work with They made the entire process easy, it was a pleasure doing business with all of you. The dealership is lucky to have such a great staff. They made the entire process easy, it was a pleasure doing business with all of you. The dealership is lucky to have such a great staff. More
Doing Business with a Dealer You Trust Buying a car represents a substantial financial commitment, that said the first order of business in this transaction is knowing you can trust the dea Buying a car represents a substantial financial commitment, that said the first order of business in this transaction is knowing you can trust the dealership to provide you with a fair and honest proposal. This is the third car I've purchased at OTTO Cadillac, they have been fair, honest, and helpful. It is very refreshing to deal with people who understand the customer and don't attempt the old Texas Two Step to confuse the customer in an attempt to up sell and over promise and under deliver. I'm a customer however they make me feel like a friend, that how it should be! More