Otto Cadillac
Albany, NY
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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The process was made easy. The appointment process and the service were simple to set up and the techs courteous. It took no time at all to fix my problem and be on my way. The appointment process and the service were simple to set up and the techs courteous. It took no time at all to fix my problem and be on my way. More
Always Quality service This is my third Cadillac from Otto two CPO's and now my first new one . Steve is always great and Kudos to Ian for dropping us a letter our warrant This is my third Cadillac from Otto two CPO's and now my first new one . Steve is always great and Kudos to Ian for dropping us a letter our warranty was close to expiring and then informing us of 0% on 2019's that was the incentive we needed. More
Dave's Best! This is my 30th year owning a Cadillac from Too. Steve Lemon is always top notch and the service team is magnificent. Bill is outstanding and I have This is my 30th year owning a Cadillac from Too. Steve Lemon is always top notch and the service team is magnificent. Bill is outstanding and I have always had excellent, timely and efficient attention paid to my calls. More
Lease Best time I have had leasing a new car. Very up front and honest. Knowledgeable staff. Hassle free shopping in a relaxed environment was great. Best time I have had leasing a new car. Very up front and honest. Knowledgeable staff. Hassle free shopping in a relaxed environment was great. More
Fast and Friendly I like the service advisors and techs who service my vehicle. They always take care of my vehicle and let me know if it is in need of anything. I like the service advisors and techs who service my vehicle. They always take care of my vehicle and let me know if it is in need of anything. More
Fast, Friendly and Efficient A simple task was accomplished and another was held off until better weather on good advice from the service manager. Hadn't finished my coffee and wa A simple task was accomplished and another was held off until better weather on good advice from the service manager. Hadn't finished my coffee and was out the door on the way home. Fast, Friendly and Efficient. xxxx shame more dealerships don't work this well, however the more people who find this out may also find OTTO Cadillac. More
Yes , Otto Cadillac is awesome! Over the decades I’ve been doing business With Otto Cadillac I have never been disappointed . I can’t imagine buying a car from another dealership . I Over the decades I’ve been doing business With Otto Cadillac I have never been disappointed . I can’t imagine buying a car from another dealership . I’ve always been treated fairly by the sales department , the shop has always done a great job with both service and repairs and Bill over the years and now Allison go the extra mile when I have concerns . Thank you for everything . More
Customer Focused Kudos to Mike and Ian. They listened. This allowed them to provide us with the vehicle we wanted/needed with an affordable monthly payment plan. V Kudos to Mike and Ian. They listened. This allowed them to provide us with the vehicle we wanted/needed with an affordable monthly payment plan. Very professional More
Great Service Center I accidentally damaged my handle when the door was frozen. Called the service center and they were able to get me in a couple hours later and it was f I accidentally damaged my handle when the door was frozen. Called the service center and they were able to get me in a couple hours later and it was fixed in no time. Always have a great experience at Otto and with Bill in the service center. More
Fantastic Service. Wonderful service - not like any other car dealership I've been too. Steve was friendly, funny and there was no pressure to purchase. We just sat do Wonderful service - not like any other car dealership I've been too. Steve was friendly, funny and there was no pressure to purchase. We just sat down and had a conversation about a car - and in the end I did walk away with my dream vehicle. More