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Otto Cadillac

Albany, NY

4.7
1,878 Reviews
Why should you buy from Otto Cadillac of Albany? Our unmatched service and diverse Cadillac inventory have set us apart as the preferred dealer in Albany. Visit us today to discover why we have the best reputation in the Albany area.
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1769 Central Ave

Albany, NY

12205

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Showing 1,878 reviews

April 01, 2020

It was an excellent experience Otto's is a great place to go business with and have your vehicle serviced. Everyone is pleasant and the waiting room is always clean and plenty of co More

by RLAMORI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John White
March 26, 2020

Service Saturn Sky When in for routine oil change. Service rep pointed out a coupon fr tire rotation. In addition, reported that aligment of OK, but recommended coolant More

by enpeters
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2020

Oil Change, Inspection and brake pad replacement Extremely friendly staff. Attentive. I was in and out in no time at all. Staff provided updates to service time as well. Would highly recommend! More

by ebarker2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
March 20, 2020

Was fast and pleasant from drop off to pick up overall experience was good, went in for a recall, writer was fast and pleasant. couldn't pick the car up as it was late in the day, no issues with le More

by craigd0
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
John White
March 20, 2020

Another great Otto experience! Just bought our third car from Otto Cadillac and it was amazing as usual! The sales and financing staff (Declan Cohen and Ian Maher) were excellent a More

by JAIMIFINLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Declan Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Maher
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 18, 2020

We had an amazing experience at Otto! Both Steve LeMon and Ian Maher go above and beyond to make you feel right at home. I definitely recommend Otto and working with Steve and Ian. If yo More

by eri1584
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Maher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve LeMon
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 17, 2020

Excellent experience Top notch experience from start to finish Arrived at the end of the day on a Saturday near closing and Mike encouraged us to stay as long as we neede More

by BradlJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Maher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Caccese
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 17, 2020

Michael was a great help to my husband and I. We’ve had bad experiences with keeler we were judged by the way we looked but you guys made us feel so comfortable and we left happy.Excellent,service !! Thank More

by ayeshacampbell588
Recommend Dealer
Yes
Employees Worked With
Ian Maher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Caccese
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 16, 2020

Great Service From the ease of making the appointment, follow through of the service adviser and updates regarding the repair of my vehicle; the service is great. More

by MCOLOGGI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 12, 2020

good overall Mike was great.He wasn't pushing us into anything. He just gave us information about different choices.The overall experience was good.I would recomme More

by CFRUSCIO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Caccese
5.0
This rating includes all reviews, with more weight given to recent reviews.
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