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Otto Cadillac
Albany, NY
1,878 Reviews
Why should you buy from Otto Cadillac of Albany? Our unmatched service and diverse Cadillac inventory have set us apart as the preferred dealer in Albany. Visit us today to discover why we have the best reputation in the Albany area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,878 reviews
May 18, 2020
Awsome Good test drive, purchase experience knowledge of staff It was quick even with covid19 going on. Actually I liked it better than normal car shopping. Good test drive, purchase experience knowledge of staff It was quick even with covid19 going on. Actually I liked it better than normal car shopping. More
by DLAZARUS54
Verified Customer
May 17, 2020
I have bought 3 new Cadillacs, soon to be 5, from the Otto boys. Everybody there is the best! No complaints at all, thanks! Bill Zaleski Otto boys. Everybody there is the best! No complaints at all, thanks! Bill Zaleski More
by wrz@instrumentratings.com
May 16, 2020
The dealership is staffed with familiar employees and excellent customer service. The pricing is fair for the products and services provided. The waiting area is clean and easily accessible to the showr excellent customer service. The pricing is fair for the products and services provided. The waiting area is clean and easily accessible to the showroom. More
by EVANOFFKB
May 15, 2020
Absolutely fantastic nice kind not pushy and more then anything they know what they are doing. Very helpful very clean and they get back to you when you call. anything they know what they are doing. Very helpful very clean and they get back to you when you call. More
by NYYANKEE0402
Employees Worked With
May 15, 2020
CadillacXT5 Great friendly service . Will be 2 years this July couldn't be happier with Sales person Mike Caccese and the service department they always go above Great friendly service . Will be 2 years this July couldn't be happier with Sales person Mike Caccese and the service department they always go above and beyond to do all they can for their customers. More
by ttashji1
May 14, 2020
Very pleasant experience Ian was an excellent salesman, very professional and courteous. I would definitely do business with Otto and Ian in the future. Everyone was pleasan Ian was an excellent salesman, very professional and courteous. I would definitely do business with Otto and Ian in the future. Everyone was pleasant and all of the covid guidelines were in place. More
by rmuller4
Employees Worked With
May 01, 2020
Ian Maher and Steve LeMon were great to work with Under the circumstances of the Covid pandemic it was a pleasant experience with my purchase. Ian was professional and made the transaction as smooth a Under the circumstances of the Covid pandemic it was a pleasant experience with my purchase. Ian was professional and made the transaction as smooth as possible. Highly recommend Otto Cadillac. Their service department is as professional as their sales team. More
by LOUIE9135
April 27, 2020
My First Caddy Ian Maher of Otto Cadillac was very helpful and Covid correct in our dealings to purchase a new Cadillac. We would deal with him again. Thank you Ian Maher of Otto Cadillac was very helpful and Covid correct in our dealings to purchase a new Cadillac. We would deal with him again. Thank you More
by bet112543
April 27, 2020
Ian made it super easy to purchase a car in a pandemic and with three states being involved. Paperwork easy to complete. No complaints only compliments. and with three states being involved. Paperwork easy to complete. No complaints only compliments. More
by fsm59
Employees Worked With
