Otto Cadillac

Top notch service. Was very happy with how they took care of me and Covid 19 protocols. Would recommend their service Dept to anyone for sure. of me and Covid 19 protocols. Would recommend their service Dept to anyone for sure. More

Great service It was very much appreciated to receive the individual focus to make sure our caddy is a good, safe performer. Thanks to Bill in Service, Steve in Sa It was very much appreciated to receive the individual focus to make sure our caddy is a good, safe performer. Thanks to Bill in Service, Steve in Sales and especially Ian for doing the extra research to make sure we received a fair deal. More

New Lease Quick and painless ! No pressure ! The dealership is nice and clean. Thoroughly enjoy my visits all these years. This is my 5th Cadillac in addition t Quick and painless ! No pressure ! The dealership is nice and clean. Thoroughly enjoy my visits all these years. This is my 5th Cadillac in addition to Pontiac and Oldsmobile. More

AMAZING SERVICE Bill was great to work with and always kept us informed.Very happy with the service we received. Quality work and good prices. Great customer service Bill was great to work with and always kept us informed.Very happy with the service we received. Quality work and good prices. Great customer service More

Very happy to have bought our Cadillac from OTTO Cadillac because they've always topped expectations for service amongst all the service departments in dealerships. because they've always topped expectations for service amongst all the service departments in dealerships. More

Great Car Buying experience Quick, easy, no pressure, easy car buying experience The best Car buying experience we have ever had The paper work was fast and the car was spotle Quick, easy, no pressure, easy car buying experience The best Car buying experience we have ever had The paper work was fast and the car was spotless More

I’ve always been treated outstanding by the service I’ve always been treated outstanding by the service department for the last three cars that I purchased there Even though I didn’t purchased this I’ve always been treated outstanding by the service department for the last three cars that I purchased there Even though I didn’t purchased this one there I have no qualms about bringing it to the service people again They always treated me extremely well and they always got everything taken care of but I needed and we’re always able to see me ASAP Bill McLean has been a pleasure to work with or these last several years More

We are always treated and taken care of promptly. Kept up to date with the repair progress. Comfortable and pleasant waiting area. Thank you Otto. to date with the repair progress. Comfortable and pleasant waiting area. Thank you Otto. More

The difficult to achieve made simple I just negotiated with OTTO Cadillac to buy a new car. For the first time in my life I did it over the phone and on the internet. While this may sound I just negotiated with OTTO Cadillac to buy a new car. For the first time in my life I did it over the phone and on the internet. While this may sound difficult the leadership and staff at OTTO Cadillac made it relatively easy. At the end of the day all I had to do is sign and drive away. At no time was I concerned about Covid-19 as the dealership had that covered with strict adherence to all CDC and NYS Health Dept guidelines. The people of OTTO Cadillac from Chris OTTO on down are a pleasure to deal with. They don't run you around the barn and attempt to confuse the issue with a lot of double talk and jargon. It's just straight up "this it what was can do". They do take extraordinary measures to make the deal fit your needs and budget. They don't look to squeeze every last nickle out of you. What they do is sell you a car, and after all that's what you are there for. Great job everyone. More

The service staff was very courteous, knowledgeable and helpful . I was in for a double headlight replacement on my 2015 XRS offered by the manufacturer. They were nice enough to store the headlight asse helpful . I was in for a double headlight replacement on my 2015 XRS offered by the manufacturer. They were nice enough to store the headlight assemblies for a couple of months until the COVID-19 pandemic cooled a little. They were all ready for me when I was able to finally come in. Thank you for the hassle free service.. More