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Otto Cadillac

Albany, NY

4.7
1,877 Reviews
Why should you buy from Otto Cadillac of Albany? Our unmatched service and diverse Cadillac inventory have set us apart as the preferred dealer in Albany. Visit us today to discover why we have the best reputation in the Albany area.
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1769 Central Ave

Albany, NY

12205

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Showing 1,877 reviews

August 14, 2020

I was in for an electrical issue and the tech was able to pin point and fix the issue quickly. Was very happy with the service and interactions of the team at Otto. More

by DAN B
Recommend Dealer
Yes
Employees Worked With
Bill McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 05, 2020

Great service (as always)! Bill and the service team always take great care of my car. The service is fast and always done right. I will always come back to Otto for my service. More

by RICHARDAMADON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 05, 2020

Customer service at its best! Otto, not only made the car buying process easy, but made me feel like a part of their Otto Cadillac Family. I never felt pressured and both Steve Le More

by awesomebagels
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Maher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve LeMon
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 01, 2020

This was a excellent experience with Otto with the purchase of my Cadillac everything went incredibly smooth. Declan was great to work with. I love my car! More

by HONDA97
Recommend Dealer
Yes
Employees Worked With
Declan Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 28, 2020

Out of State Buyer I am writing this review Because i purchased a used 2018 CT6 , i was a little worried about buying a car out of state but , Otto made it so easy. And More

by DUNNRITE11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Maher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Caccese
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 27, 2020

Service Routine oil change that was done in a timely manner with no added cost. The service was provided at the time of the appointment with no waiting. More

by CGENEVIVE
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 22, 2020

This was our first service on our car , greeted by our temp check and a friendly smile. Service was quick and a great experience. Can not say enough about the staff, so glad we decided to return to Cadi More

by JSTEWAR7
Recommend Dealer
Yes
Employees Worked With
Bill McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allison Anaya
July 20, 2020

Very good service. Very timely. I previously called to check on what may be wrong when a light on my dash showed up. I was informed it was ok to drive my car, but should come in for servicing. I did and i More

by alice7
Recommend Dealer
Yes
Employees Worked With
Bill McLean
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 15, 2020

Nice people and very clean dealership, my salesman was very knowledgeable and respected my needs not pushy at all I'm happy! Like my new car More

by JLANDY
Recommend Dealer
Yes
Employees Worked With
Ian Maher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Caccese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Otto
July 11, 2020

Great service as always. Bill is one of, if not the best around. Always a great experience with Otto and the service team. Highly rate More

by freefallin2005
Recommend Dealer
Yes
Employees Worked With
Bill McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
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