Otto Cadillac
Albany, NY
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Bill always does a great job meeting my needs in the service department...Makes sure I have a loaner car ready to go and gets me on my way quickly.. service department...Makes sure I have a loaner car ready to go and gets me on my way quickly.. More
Steve LeMon was amazing to work with. Steve provides top notch service and makes buying a car seamless. Thank you again for assisting us with our vehicle purchase! notch service and makes buying a car seamless. Thank you again for assisting us with our vehicle purchase! More
Fast and easy service. Bill had me back on the road again quickly and had a resolution to my problem planned in a few hours. quickly and had a resolution to my problem planned in a few hours. More
The car did not have a full tank of gas when sold to us. That was very disappointing. We weren’t told what grade octane the car required. That was very disappointing. We weren’t told what grade octane the car required. More
I had such a great experience upgrading my car!! This is my second time purchasing at Otto and I would definitely recommend to all friends and family my second time purchasing at Otto and I would definitely recommend to all friends and family More
Loved buying from the Otto Cadillac family! Everyone was super helpful and friendly. My salesman Sean was very knowledgeable and understanding to what I wanted. super helpful and friendly. My salesman Sean was very knowledgeable and understanding to what I wanted. More
Great customer service! No pressure selling. Staff were very informed about the vehicles and ready to answer any questions. Process was seamless and efficient. Great experience. very informed about the vehicles and ready to answer any questions. Process was seamless and efficient. Great experience. More
The level of servicing the customer was 5 stars all the way! Especially compared to all the negative experiences I had with land Rover Albany. way! Especially compared to all the negative experiences I had with land Rover Albany. More
From the second I made the appointment, getting several reminders, being met at the garage door by the service manager, the ease of getting a loaner, and the communication after the service was done was aw reminders, being met at the garage door by the service manager, the ease of getting a loaner, and the communication after the service was done was awesome More
Everyone was helpful and very nice! Went in for service and was pleased! Great atmosphere and waiting area if you choose to stay onsite to wait for your vehicle. and was pleased! Great atmosphere and waiting area if you choose to stay onsite to wait for your vehicle. More