Otto Cadillac

Could not have asked for a better service experience. Got me in on time and they were very quick. Plus a free car wash! Very happy! Got me in on time and they were very quick. Plus a free car wash! Very happy! More

All did a great job getting together prices and a car that fit Ian and Anthony did a great job only hitch was just one key but all good one is ordered that fit Ian and Anthony did a great job only hitch was just one key but all good one is ordered More

As always a warm ewelcome immaculate waiting room with coffe waiting personal explanations about service done Graceann wallingford. This is our 3D or 4 th car with this sales person and otto coffe waiting personal explanations about service done Graceann wallingford. This is our 3D or 4 th car with this sales person and otto More

I was met with courtesy, respect and professionalism. Waiting area was comfortable and wait time was 1 hour as told by service rep. Thank you. Waiting area was comfortable and wait time was 1 hour as told by service rep. Thank you. More

They are real professionals and pay attention to details. They are courteous and kind. They make it a good experience from the management to service to sales. They are courteous and kind. They make it a good experience from the management to service to sales. More

The experience was good other than the final sales manager who acted like a child when I declined the extra coverage. Almost to the point I wanted to leave it was very uncomfortable. I was very respec manager who acted like a child when I declined the extra coverage. Almost to the point I wanted to leave it was very uncomfortable. I was very respectful to him in declining this coverage and felt almost like I offended him by saying no to him. I felt the way he acted was very unprofessional. Maybe he gets commission on that part of the sale? Not sure what his issue was. And I’m not sure if this small (family) dealer makes follow up calls after the sale but still no phone call three days later. More

Dropped our daughters car off for service. Everything was great all around- communication, time, price. Everyone at the dealership was friendly and professional. Highly recommend! great all around- communication, time, price. Everyone at the dealership was friendly and professional. Highly recommend! More

Steve Lemon was superb as usual - he's the reason I chose to deal with Otto again as he has taken good care of my family for many years. Ian was good to deal with as well. The new vehicle features orientat to deal with Otto again as he has taken good care of my family for many years. Ian was good to deal with as well. The new vehicle features orientation with Anthony was a little rushed and I expect to need more of his assistance in the near future. More

Friendly and professional - but I felt the value and fair price did not meet my expectations - I also felt the value for my trade in car was valued too low price did not meet my expectations - I also felt the value for my trade in car was valued too low More

It was very professional , clean and non pressured atmosphere. They listen to your needs and follow through on everything they say they will do for you and more. atmosphere. They listen to your needs and follow through on everything they say they will do for you and more. More