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Otto Cadillac
Albany, NY
1,877 Reviews
Why should you buy from Otto Cadillac of Albany? Our unmatched service and diverse Cadillac inventory have set us apart as the preferred dealer in Albany. Visit us today to discover why we have the best reputation in the Albany area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,877 reviews
February 02, 2021
Great place to do Business , very Professional an not a long Drawn out Ordeal to complete a deal,I would highly recommend this dealership!p long Drawn out Ordeal to complete a deal,I would highly recommend this dealership!p More
by ady427
Verified Customer
January 29, 2021
I needed an inspection for my Escalade and the team was very professional and courteous. As always, Special thank you to Bill who was even kind enough to put my plates on for me! Thank you for your service very professional and courteous. As always, Special thank you to Bill who was even kind enough to put my plates on for me! Thank you for your service. -Dr. Sherman More
by shermanstovall
January 29, 2021
This was a fantastic service experience. The entire service department at Otto is by far superior than any other dealership I’ve been to. They were able to get me in almost immediately, and I had my c service department at Otto is by far superior than any other dealership I’ve been to. They were able to get me in almost immediately, and I had my car back the next day. I could not be happier. More
by cgiagni
Employees Worked With
January 28, 2021
My service was a very simple one. A New York State vehicle inspection and the addition of a license plate mount to the front of the car. All done without a problem. vehicle inspection and the addition of a license plate mount to the front of the car. All done without a problem. More
by peter@rokeach.net
Employees Worked With
January 28, 2021
Otto is an exceptional Cadillac dealership.The Otto is an exceptional Cadillac dealership. The experience with Otto Cadillac is exceptional on a vertical level. Mike Caccese and the financial team Otto is an exceptional Cadillac dealership. The experience with Otto Cadillac is exceptional on a vertical level. Mike Caccese and the financial team are outstanding with tenacity on all follow through. Bill McClean and the service department personnel are exceptional in service and all components of communication. More
by ldeshazo
January 22, 2021
Beat experience I’ve ever had with any dealership and or mechanic. I actually enjoy coming to get my car looked at. Great job to everyone. mechanic. I actually enjoy coming to get my car looked at. Great job to everyone. More
by daniellegroppi
Employees Worked With
January 16, 2021
Everyone took ownership of the sale process Sean, Dan and Terry Very friendly. Nice people to do business with. Thank you for the great service. Terry Very friendly. Nice people to do business with. Thank you for the great service. More
by mpuglisibfrc
January 15, 2021
I had a fantastic experience with Declan during the sales process. I also thought Terry did a great job with financing and warranty work. My overall experience was first rate. process. I also thought Terry did a great job with financing and warranty work. My overall experience was first rate. More
by focus12
January 13, 2021
AS usual Steve and Bill are the best,,, Dan also helped in my tech inabilities and Terry was very professional. Thanks for my upteenth caddy and the gas tank in the display l knew in the back light my fat in my tech inabilities and Terry was very professional. Thanks for my upteenth caddy and the gas tank in the display l knew in the back light my father-in-law had the same car.. Thanks again More
by RCOM636696
January 08, 2021
Lacks the knowledge needed to be a genuine and trustworthy salesman. Misleads you through the process only to completely change the details of the deal the day your scheduled to pick up your new v trustworthy salesman. Misleads you through the process only to completely change the details of the deal the day your scheduled to pick up your new vehicle. Then blames it on ‘miscommunication’. Absolutely would not recommend. More
by Tkh08113
