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Otto Cadillac

Albany, NY

4.7
1,876 Reviews
Why should you buy from Otto Cadillac of Albany? Our unmatched service and diverse Cadillac inventory have set us apart as the preferred dealer in Albany. Visit us today to discover why we have the best reputation in the Albany area.
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1769 Central Ave

Albany, NY

12205

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Showing 1,876 reviews

March 16, 2021

Good review for all people working over there nice and friendly. I hope you’re doing great for your business I’m will send my family know about you. More

by peterhoang0328
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean MacWhinnie
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 15, 2021

Our experience with Otto Cadillac was excellent! Great staff and management!! I will definitely recommend my family and friends to Otto! Also, I love my new XT6! More

by jrotolo71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Declan Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Maher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry Campany
March 15, 2021

Very satisfied. I would have bought another CT-6 if they were still being made, but after a test drive the CT-5 proved to be very satisfactory. Steve LeMon was very comfortable to deal with. I've always bee More

by dowerdav
Recommend Dealer
Yes
Employees Worked With
Steve LeMon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean MacWhinnie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allison Anaya
March 13, 2021

staff is professional and friendly, familiar with customer's auto service history, and responds to questions quickly, service consistently done promptly and properly, comfortable clean wait area, More

by ASHLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allison Anaya
March 13, 2021

The service department is a great team! They make you feel special, take care of your car’s needs and get you on your way with a loaner! Bill and the team will update you and respond in a timely manner. More

by KKGW29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allison Anaya
March 12, 2021

Great people to deal with in the service department, especially Bill McLean. The repairs completed on my car were done in a timely manner and done correctly. It is always a pleasure doing business wit More

by Joan of Delmar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 11, 2021

It was a glorious experience. Couldn't be better, fast clean comfortable waiting area great staff. Just the way thinks aught to be. The service was conducted quickly and accurately and was done as I reque More

by dwyerr1948
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 10, 2021

Great work and great people to deal with. There is a reason I have bought two vehicles from them and will be back this summer for another one. From sales to service, they are top notch. Thanks again Bil More

by MRFORD61078
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 09, 2021

The XT5 was preped very nicely. The sales was finished with no problems. Very knowledgeable people in all. I'm looking forward to dealing with other personal More

by spcsvs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Caccese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Zukowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 06, 2021

Courtesy, comfort and efficient as well as reasonable. I only went for oil change. They even rotated my tires. That was a very pleasant surprise. I recommend Otto More

by volvoeddie
Customer Service
Recommend Dealer
Yes
Employees Worked With
Bill McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allison Anaya
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