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Otto Cadillac

Albany, NY

4.7
1,875 Reviews
Why should you buy from Otto Cadillac of Albany? Our unmatched service and diverse Cadillac inventory have set us apart as the preferred dealer in Albany. Visit us today to discover why we have the best reputation in the Albany area.
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1769 Central Ave

Albany, NY

12205

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Showing 1,875 reviews

April 12, 2021

I walked in on a wednesday looking to lease a new vehicle. Went on a test drive and found something suitable in stock that day. Everything was ready a few days later for me to drive it off the lot More

by Anonymous
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Caccese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry Campany
April 08, 2021

They are very friendly and knowledgeable. The service department isn’t open evenings or on Saturdays but they gave me a loaner car so I could get to work. More

by cjsck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allison Anaya
April 03, 2021

Everyone was kind and went out of their way to please us. Steve LeMon was especially helpful. The service department worked very hard to solve an issue with the car. More

by wczelusn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve LeMon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean MacWhinnie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry Campany
April 02, 2021

Bought a 2013 ATS beautiful place to buy your car, key battery was dead, then they broke the key. I just signed the papers for the car 5 mins prior to all that happening. They did sent me another key and More

by rallard17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Caccese
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Zukowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry Campany
April 01, 2021

Excellent Salesman, Steve LeMon. He was extremely dependable and genuine with a no nonsense attitude. The Service Department was exceptional. Thank you for being near us. More

by MARY.DEFILIPPO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve LeMon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Zukowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The receptionist made us feel welcome and comfortable during covid times. , Terry Campany
April 01, 2021

Anthony russo took very good care of me. Finance manager terry was great. Dan the technologies guy thoroughly explained all of the features for me. Easy quick process! Thank you. More

by chachcaprara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Maher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Zukowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Russo, Terry Campany
April 01, 2021

It’s a nice dealership. Everyone is so nice, attentive to your needs. Usually car dealers can be a nightmare. Dealing with Otto I’m comfortable and don’t feel pressured... and the salesman Steve is just the More

by lpiroli2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve LeMon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Zukowski
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry Campany
March 31, 2021

Bill and his team always go above and beyond to ensure a great experience. They are the main reason I continue to buy from Otto....you’re lucky to have such a great team. More

by BRAGUCCI33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allison Anaya
March 31, 2021

I've been in the automobile business for 50 years, always striving to do things right, and treat my customers like royalty. It was refreshing, to say the least, to have the same reception at Otto Cadillac. More

by enckscars
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve LeMon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Zukowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean MacWhinnie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry Campany
March 30, 2021

Awesome. I can't believe how clean and sanitized this place is. The people are so nice and friendly. Your concerns are their concerns and they get get to the bottom fast. More

by beezer1422
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean MacWhinnie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allison Anaya
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