Otto Cadillac
Albany, NY
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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I walked in on a wednesday looking to lease a new vehicle. Went on a test drive and found something suitable in stock that day. Everything was ready a few days later for me to drive it off the lot vehicle. Went on a test drive and found something suitable in stock that day. Everything was ready a few days later for me to drive it off the lot on saturday. All staff I dealt with were friendly and quick. More
They are very friendly and knowledgeable. The service department isn’t open evenings or on Saturdays but they gave me a loaner car so I could get to work. department isn’t open evenings or on Saturdays but they gave me a loaner car so I could get to work. More
Everyone was kind and went out of their way to please us. Steve LeMon was especially helpful. The service department worked very hard to solve an issue with the car. Steve LeMon was especially helpful. The service department worked very hard to solve an issue with the car. More
Bought a 2013 ATS beautiful place to buy your car, key battery was dead, then they broke the key. I just signed the papers for the car 5 mins prior to all that happening. They did sent me another key and battery was dead, then they broke the key. I just signed the papers for the car 5 mins prior to all that happening. They did sent me another key and on my way home first 20 mins owning the car, there was no washer fluid so I hand to stop at advanced to buy some. More
Excellent Salesman, Steve LeMon. He was extremely dependable and genuine with a no nonsense attitude. The Service Department was exceptional. Thank you for being near us. dependable and genuine with a no nonsense attitude. The Service Department was exceptional. Thank you for being near us. More
Anthony russo took very good care of me. Finance manager terry was great. Dan the technologies guy thoroughly explained all of the features for me. Easy quick process! Thank you. terry was great. Dan the technologies guy thoroughly explained all of the features for me. Easy quick process! Thank you. More
It’s a nice dealership. Everyone is so nice, attentive to your needs. Usually car dealers can be a nightmare. Dealing with Otto I’m comfortable and don’t feel pressured... and the salesman Steve is just the your needs. Usually car dealers can be a nightmare. Dealing with Otto I’m comfortable and don’t feel pressured... and the salesman Steve is just the best, really.. so personable and easy to be around. More
Bill and his team always go above and beyond to ensure a great experience. They are the main reason I continue to buy from Otto....you’re lucky to have such a great team. great experience. They are the main reason I continue to buy from Otto....you’re lucky to have such a great team. More
I've been in the automobile business for 50 years, always striving to do things right, and treat my customers like royalty. It was refreshing, to say the least, to have the same reception at Otto Cadillac. striving to do things right, and treat my customers like royalty. It was refreshing, to say the least, to have the same reception at Otto Cadillac. Everyone from the time Sean MacWhinney answered the call, to the time I drove away was absolutely professional. Special thanks to my salesman, Steve LeMon, for his courtesy and friendly care during the transaction. I felt like I have made a number of new friends and gained a new family. Thank you one and all. More
Awesome. I can't believe how clean and sanitized this place is. The people are so nice and friendly. Your concerns are their concerns and they get get to the bottom fast. place is. The people are so nice and friendly. Your concerns are their concerns and they get get to the bottom fast. More