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Otto Cadillac
Albany, NY
1,875 Reviews
Why should you buy from Otto Cadillac of Albany? Our unmatched service and diverse Cadillac inventory have set us apart as the preferred dealer in Albany. Visit us today to discover why we have the best reputation in the Albany area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,875 reviews
June 08, 2021
Service dept is outstanding! Billy was on top of our repair issue from the minute we arrived to the finish. Another reason to buy from Otto!!!!!!! repair issue from the minute we arrived to the finish. Another reason to buy from Otto!!!!!!! More
by BBECK928
Verified Customer
June 07, 2021
Extremely professional from beginning to end. Went above and beyond to ensure our needs were met. John who delivered our vehicle was great and very personable. Sean, Anthony and Terry handled the car buyin and beyond to ensure our needs were met. John who delivered our vehicle was great and very personable. Sean, Anthony and Terry handled the car buying experience great with 100% integrity. The communication was perfect and ongoing. More
by julietoddb
June 06, 2021
All were polite and welcoming, my experience was pleasing. Bill kept me in the loop, I was promptly attended to, I will return to have the work done. Thanks Bill pleasing. Bill kept me in the loop, I was promptly attended to, I will return to have the work done. Thanks Bill More
by kersey.donald
Employees Worked With
June 04, 2021
Vehicle was not clean when picked up. Cleaning seemed rushed. Seats are dusty with stains on interior that could have been removed if done properly. rushed. Seats are dusty with stains on interior that could have been removed if done properly. More
by edj3rd
June 03, 2021
The Sales Dept were outstanding (Declan. And Dan). Declan could not have been more understanding of our wants and delivered just what we were looking for. Dan answered all our questions and is very Declan could not have been more understanding of our wants and delivered just what we were looking for. Dan answered all our questions and is very knowledgeable. Finance (Terry) was great , no pressure, quick and easy. This is our second vehicle purchased from OTTO Cadillac and it has been a pleasure. More
by HONDA97
June 01, 2021
We moved to NY and have been servicing our car there When we decided to get a new one we went right to OTTO I am waiting to get a new lyric When we decided to get a new one we went right to OTTO I am waiting to get a new lyric More
by sightsaver
Employees Worked With
Other Employees :
Terry Campany
May 26, 2021
Great sales department the service department is great to Everything was completely satisfied will be a customer for a while gave me a loaner car no question asked Everything was completely satisfied will be a customer for a while gave me a loaner car no question asked More
by VMASSAROTTI
May 22, 2021
Otto Cadillac made the trade-in and buying process extremely simple and I would highly recommend them! The staff is very professional and friendly and I was extremely happy with the process from start extremely simple and I would highly recommend them! The staff is very professional and friendly and I was extremely happy with the process from start to finish. More
by sspeech123
May 20, 2021
Very professional, friendly, and knowledgeable staff. They always go above and beyond from start to finish. This is the reason I have been a return customer since 2007. They always go above and beyond from start to finish. This is the reason I have been a return customer since 2007. More
by bun38
May 20, 2021
The staff are very friendly and went out of their way to make me feel comfortable. Everyone was helpful and got my deal done quickly. make me feel comfortable. Everyone was helpful and got my deal done quickly. More
by mtdyou
