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Otto Cadillac
Albany, NY
1,875 Reviews
Why should you buy from Otto Cadillac of Albany? Our unmatched service and diverse Cadillac inventory have set us apart as the preferred dealer in Albany. Visit us today to discover why we have the best reputation in the Albany area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,875 reviews
July 04, 2021
Excellent personal and very good service wonderful place to do business to do business More
by JOE.COUTURE
Verified Customer
July 03, 2021
Smooth experience, friendly and knowledgeable staff! I was unhappy that I had to buy a new card but this experience made the best out of a bad situation. Thank you, Otto! was unhappy that I had to buy a new card but this experience made the best out of a bad situation. Thank you, Otto! More
by gigiezkimo
June 29, 2021
Easiest smoothest car buying experience ever. Efficient friendly smart very knowledgeable. No pressure. Oh yes. Most of all I absolutely love my car. Great price. I highly recommend this dealership. Ru friendly smart very knowledgeable. No pressure. Oh yes. Most of all I absolutely love my car. Great price. I highly recommend this dealership. Ruth More
by blndemafia28
June 29, 2021
We have bee upn going here for over 30 years. Always a positive experience. Treated well and I will return. Will also recommend this dealership to others. positive experience. Treated well and I will return. Will also recommend this dealership to others. More
by michael-lisa@msn.com
Employees Worked With
June 25, 2021
Awesome customer service. Just need top open a bit earlier. earlier. More
by JBARBER6
Employees Worked With
June 23, 2021
All the people at Otto are always helpful to me and take real good care of my vehicles. That's the reason I keep going back to them Thank you ALL for being so professional!!!! real good care of my vehicles. That's the reason I keep going back to them Thank you ALL for being so professional!!!! More
by REDDOG4624
Employees Worked With
Other Employees :
Allison Anaya, Terry Campany
June 22, 2021
I've dealt with many dealerships throughout the yrs. Dealing with the staff at OTTO was the best of the best. Thank you. Dealing with the staff at OTTO was the best of the best. Thank you. More
by jim8461
June 21, 2021
The service staff are very friendly and there is a great waiting area. Car ready as promised. Car is always washed before leaving. Restrooms are very clean. waiting area. Car ready as promised. Car is always washed before leaving. Restrooms are very clean. More
by MAMR27
June 15, 2021
First impressions, the dealership was clean and everyone seemed to be enjoying their jobs. Our salesman Anthony was pleasant and easy to deal with. I wasn't pressured into buying any extras and I was given seemed to be enjoying their jobs. Our salesman Anthony was pleasant and easy to deal with. I wasn't pressured into buying any extras and I was given a fair deal on my trade. It was a smooth transaction. Ian, the manager, even made sure I was happy with the deal. Terry made the paperwork and finance part quick and painless and Dan explained all the gadgets and how they worked before we left. Great experience all around and I will definitely recommend this dealership to others. More
by ejdwyer184
