Otto Cadillac
Albany, NY
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,875 reviews
Always nice to get work done at Otto. They’ve helped me also with tips on how to do my own maintenance, like easy oil changes. But I definitely bring my ‘10 Escalade into them for any major things, they ha also with tips on how to do my own maintenance, like easy oil changes. But I definitely bring my ‘10 Escalade into them for any major things, they have great perspective and give me plenty of options, and they help my keep my “baby” like new. Good to have good folks who have your back. More
They are Johnny on the spot. Very thoughtful, respectful and above all thoroughly efficient. I would recommend Otto Cadillac to anyone I know , without any reservation. and above all thoroughly efficient. I would recommend Otto Cadillac to anyone I know , without any reservation. More
Everyone is super helpful with anything you need and all around just a great bunch of people to help you out. Thank you so much! around just a great bunch of people to help you out. Thank you so much! More
Great service excellent customer service skills.prompt service as scheduled.Staffing is friendly and courteous.Great satisfaction in work done.Good accomodation.Appreciate the courtesy car wash. service as scheduled.Staffing is friendly and courteous.Great satisfaction in work done.Good accomodation.Appreciate the courtesy car wash. More
My name is fred peters. My sales man Anthony was great. The staff treated me well. And the transaction was seamless. Great place to buy a car. The staff treated me well. And the transaction was seamless. Great place to buy a car. More
Great service all around. Steve, Ian and Terry were all great. Purchased my 6th Escalade from them and could not be happier! Thanks Otto Cadillac great. Purchased my 6th Escalade from them and could not be happier! Thanks Otto Cadillac More
My service yesterday was exceptionally great as always! The entire staff at Otto Cadillac is courteous and kind. The maintenance they completed on my vehicle was well done. The entire staff at Otto Cadillac is courteous and kind. The maintenance they completed on my vehicle was well done. More
Sales rep Declan Cohen did a great job presenting my vehicle to me. He was sure of himself to the point where I was comfortable with my decision. vehicle to me. He was sure of himself to the point where I was comfortable with my decision. More
We recently purchased our XT5 From Otto Cadillac. It was a wonderful experience, beginning with the warm and hospitable greeting from Carolyn, to the knowledgeable, pleasant and efficient sales experience a wonderful experience, beginning with the warm and hospitable greeting from Carolyn, to the knowledgeable, pleasant and efficient sales experience that we enjoyed with Anthony Russo. Terry was terrific in assisting us with the title transfer of our trade-in, as well as thoroughly explaining our warranty and extended warranty options. Finally, Dan was a fount of patience and wisdom while explaining all the bells and whistles on our vehicle, as well as teaching us how to use them. All of these fine folks, and Otto’s fair dealing, made our shopping and purchase experience pleasurable and easy. More
Terrific experience. Breah Burns did an excellent job in helping us during the process. We appreciate her hard work . Otto service is premier. Thank You! helping us during the process. We appreciate her hard work . Otto service is premier. Thank You! More