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Otto Cadillac
Albany, NY
1,874 Reviews
Why should you buy from Otto Cadillac of Albany? Our unmatched service and diverse Cadillac inventory have set us apart as the preferred dealer in Albany. Visit us today to discover why we have the best reputation in the Albany area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,874 reviews
September 15, 2021
Cost effective and user friendly. Comfortable waiting area, great staff friendly service manager and very informative area, great staff friendly service manager and very informative More
by volvoeddie
Verified Customer
September 13, 2021
Clean, responsive, professional, helpful, honest, detailed, friendly, courteous, timely, supportive, comfortable, great service. Always a pleasure. detailed, friendly, courteous, timely, supportive, comfortable, great service. Always a pleasure. More
by Ladybug9562
September 10, 2021
Otto Cadallic dealership is staffed with knowledgeable, helpful and friendly people. The car is returned to u in a timely manner, all taken care of and all washed up, looking like new. helpful and friendly people. The car is returned to u in a timely manner, all taken care of and all washed up, looking like new. More
by VEVANG2
Employees Worked With
September 10, 2021
They do service work very well there is nothing they can’t diagnose and repair Service workers are very professional and friendly I travel over 90 miles each way to have my car serviced by Otto can’t diagnose and repair Service workers are very professional and friendly I travel over 90 miles each way to have my car serviced by Otto More
by FABR4377
Employees Worked With
Allison Anaya
September 08, 2021
None trust Worthy . They don't do what they say they are going to do. I have cough them in lie's I'm not happy . going to do. I have cough them in lie's I'm not happy . More
by John
September 08, 2021
Excellent service. Oil change and tire rotation price was outstanding. Very friendly staff. Service folks awesome. Said Hi to Steve. Would definitely recommend to everyone and friends outstanding. Very friendly staff. Service folks awesome. Said Hi to Steve. Would definitely recommend to everyone and friends More
by jhart55100
Employees Worked With
Other Employees :
Allison Anaya, Terry Campany
September 08, 2021
Kind and knowledgeable staff with excellent customer service skills.Job is well done.Washing the vehicle is an extra boost to the service department.Rated exemplary. service skills.Job is well done.Washing the vehicle is an extra boost to the service department.Rated exemplary. More
by bodhkgobin
September 08, 2021
Excellent service. They are friendly, very knowledgeable, and have a down home quality that makes their customers return for many years and sometimes several generations. Bringing back Saturda knowledgeable, and have a down home quality that makes their customers return for many years and sometimes several generations. Bringing back Saturday hours is a real plus for folks who come some distance for service or can not drop their car off for service. More
by SMPEMRICK
Employees Worked With
Other Employees :
Allison Anaya
September 03, 2021
They always take good care of us , and steve lemon has sold us all 6 cadillacs my family has purchased,wouldn't want to do business any where else sold us all 6 cadillacs my family has purchased,wouldn't want to do business any where else More
by fjs1959
September 03, 2021
The Sales Manager Ian was very helpful. Great place to purchase a vehicle. They made everything quick and easy. I would recommend them to anyone. 5 Stars!!! purchase a vehicle. They made everything quick and easy. I would recommend them to anyone. 5 Stars!!! More
by Mattleslie@roadrunner.com
