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Otto Cadillac
Albany, NY
1,874 Reviews
Why should you buy from Otto Cadillac of Albany? Our unmatched service and diverse Cadillac inventory have set us apart as the preferred dealer in Albany. Visit us today to discover why we have the best reputation in the Albany area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,874 reviews
Verified Customer
November 23, 2021
Receptionist quickly switched me over the service department. I did not have wait long to get a service appointment. The serviced received was quick and very satisfactory. department. I did not have wait long to get a service appointment. The serviced received was quick and very satisfactory. More
by Jodonhar
Employees Worked With
November 23, 2021
Right from the first time we came in looking for a Cadillac the quality of not only the cars but the quality of the employees Cadillac the quality of not only the cars but the quality of the employees More
by michael.j.mcdonough
Employees Worked With
November 23, 2021
Service was quick. All questions were answered. Car was returned washed and vacuum happy with service returned washed and vacuum happy with service More
by foreversaratoga
Employees Worked With
November 17, 2021
Steve is the best. He makes it very easy and makes you feel at home. feel at home. More
by beer100904
November 12, 2021
Staff was pleasant, helpful and very professional. I wouldn’t hesitate to recommend your services. Thank you! wouldn’t hesitate to recommend your services. Thank you! More
by mitchell12020
Employees Worked With
November 12, 2021
My visit included my annual NYS inspection. Although my car passed inspection, I appreciate that I was given a “heads up” on possible future issues with my car. I trust Bill McLean & the Otto service techs car passed inspection, I appreciate that I was given a “heads up” on possible future issues with my car. I trust Bill McLean & the Otto service techs to be honest with me & not try to sell me repairs that I don’t need. Thanks guys! More
by hawk7112
Employees Worked With
November 11, 2021
Great service Courteous. Communicative. Warranty honored. Car cleaned. Friendly staff. Car like new. Will return honored. Car cleaned. Friendly staff. Car like new. Will return More
by Al C.
Employees Worked With
November 10, 2021
They did what they had to to get the job done! I will be back there. back there. More
by Ward
Employees Worked With
October 31, 2021
Fast and professional, always good work happening here at this place with great prices and quaint work. this place with great prices and quaint work. More
by Mjlucarelli78 horse 🐎 dong
Employees Worked With
