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Otto Cadillac
Albany, NY
2,133 Reviews
Why should you buy from Otto Cadillac of Albany? Our unmatched service and diverse Cadillac inventory have set us apart as the preferred dealer in Albany. Visit us today to discover why we have the best reputation in the Albany area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 2,133 reviews
October 13, 2022
Had a minor issue with my Cadillac- brought it in and it was fixed - NO CHARGE was fixed - NO CHARGE More
by afd601
Verified CustomerEmployees Worked With
Other Employees :
Jeff Wright, Dawn Crossley
October 13, 2022
Service was fast, however the needed part was not on stock. Staff friendly and informative. stock. Staff friendly and informative. More
by 76jstanco
Employees Worked With
October 13, 2022
Emergency service was handled with aplomb. They really have the right attitude and professionalism mix. I’m always pleased with my interactions there. They really have the right attitude and professionalism mix. I’m always pleased with my interactions there. More
by schiller
Employees Worked With
October 13, 2022
I loved my salesman. Knowledgeable and not pushy. Listened to what I wanted and brought me out the car I bought Knowledgeable and not pushy. Listened to what I wanted and brought me out the car I bought More
by cjteamny
Employees Worked With
October 11, 2022
Otto service has always been great and professional. The staff always keeps you informed of the progress on your vehicle. The staff always keeps you informed of the progress on your vehicle. More
by louie915
Employees Worked With
October 10, 2022
The service is always great a Otto cadillac. I'm able to get right in and out without any issues. I'm able to get right in and out without any issues. More
by KCANNIFF89
October 09, 2022
Was a great experience. Thank you, buying a car is painful but these guys were great! Awesome dealership! Thank you, buying a car is painful but these guys were great! Awesome dealership! More
by rhoadescharlie1
Employees Worked With
Other Employees :
Tyler Vayens!! This guy was your your key! Awesome employee! Very knowledgeable and kept us engaged until a salesman was ready for us!
October 09, 2022
Communication was not good. If phone calls were returned so questions could be answered the process would have been more efficient. If phone calls were returned so questions could be answered the process would have been more efficient. More
by bun38
Employees Worked With
October 07, 2022
The repairs were completed as prescribed and the entire experience was very professional. The environment was comfortable and the loaner car was appreciated. experience was very professional. The environment was comfortable and the loaner car was appreciated. More
by dzgnman
Employees Worked With
October 07, 2022
Service department was very good, quick, and courteous. Great job! Highly recommend Otto to anyone who owns a Cadillac. Great job! Highly recommend Otto to anyone who owns a Cadillac. More
by Chris M
Employees Worked With
