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Otto Cadillac
Albany, NY
1,873 Reviews
Why should you buy from Otto Cadillac of Albany? Our unmatched service and diverse Cadillac inventory have set us apart as the preferred dealer in Albany. Visit us today to discover why we have the best reputation in the Albany area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,873 reviews
March 21, 2022
This is a very professional dealer. Excellent and timely staff. Bill McLean is the best; very honest. Excellent and timely staff. Bill McLean is the best; very honest. More
by lyncht
Verified CustomerEmployees Worked With
March 20, 2022
Dropped off the truck and the service Dept explained everything well and when I got may truck back it was cleaned and washed too!! everything well and when I got may truck back it was cleaned and washed too!! More
by ERIC
March 20, 2022
Fixed my car problem on very short time . Very friendly. There’s coffee while I was waiting Very friendly. There’s coffee while I was waiting More
by drmonzur
Employees Worked With
March 17, 2022
My sales man Declan was attentive to my Cadillac coming in as I called him often waiting like a little kid on Christmas. in as I called him often waiting like a little kid on Christmas. More
by gjmjr1966
Employees Worked With
Other Employees :
The girls at front desk were very friendly. , Brandon Nguyen, Jeff Hannagan
March 17, 2022
Quick professional quality service always appreciate working with this team and doing business with Otto overall. working with this team and doing business with Otto overall. More
by kgilchrist78
March 15, 2022
Best service in the area. Most genuine people I have ever worked with and I won’t be going anywhere else. Melissa was so helpful on the phone. Most genuine people I have ever worked with and I won’t be going anywhere else. Melissa was so helpful on the phone. More
by danielle.winney
March 15, 2022
The whole process was smooth and easy! Would definitely recommend Otto to friends and family. Would definitely recommend Otto to friends and family. More
by ashleyclaire4156
March 14, 2022
Very friendly professional staff very helpful and knowledgeable the work was done quickly and perfect and they let me know what was needed to be done to my SUV in addition to the work I was there for knowledgeable the work was done quickly and perfect and they let me know what was needed to be done to my SUV in addition to the work I was there for I left very pleased !!!! More
by Bvyankees
March 13, 2022
They did everything they could to get me into the car that I wanted. Very friendly and accommodating. that I wanted. Very friendly and accommodating. More
by doreen0921
