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Otto Cadillac
Albany, NY
1,873 Reviews
Why should you buy from Otto Cadillac of Albany? Our unmatched service and diverse Cadillac inventory have set us apart as the preferred dealer in Albany. Visit us today to discover why we have the best reputation in the Albany area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,873 reviews
June 07, 2022
When service was complete car left under Palm tree pollen and sap no car wash in or out. Still waiting for a car horns. It was ordered over two weeks ago and sap no car wash in or out. Still waiting for a car horns. It was ordered over two weeks ago More
by caded11
Verified CustomerEmployees Worked With
June 06, 2022
Michael Caccese as usual was very professional and efficient during the return and new lease process. I would recommend him to anyone. efficient during the return and new lease process. I would recommend him to anyone. More
by TTORANI
June 04, 2022
Very pleased on how I was treated by the Otto Cadillac staff. Very professional. I am very pleased with my purchase. staff. Very professional. I am very pleased with my purchase. More
by afjf3228
June 03, 2022
My XT5 finally came in! It is everything I wanted and more. Otto’s amazing staff did everything to make the sale easy for me. It is everything I wanted and more. Otto’s amazing staff did everything to make the sale easy for me. More
by RHARRIN1
May 30, 2022
Otto Cadillac is the best when it comes to fixing ur car and the staff are very respectful. and the staff are very respectful. More
by gracer119
Employees Worked With
Other Employees :
Melissa D'Errico, Andrew Askew, Jeff Wright
May 28, 2022
I bought a used Dodge Challenger from Otto. It had a couple issues but they were remedied quickly by Otto's staff. They are very efficient and courteous. I would recommended this dealership to It had a couple issues but they were remedied quickly by Otto's staff. They are very efficient and courteous. I would recommended this dealership to anyone. More
by cburns
May 26, 2022
Friendly staff and great work, but grossly underestimated time to replace dashboard screen on my car. One hour job took neArly three hours. No communication as to cause of delay. time to replace dashboard screen on my car. One hour job took neArly three hours. No communication as to cause of delay. More
by Mikedoll43
Employees Worked With
Not sure
May 25, 2022
Excellent Service Great Atmosphere Friendly Staff What more can I say to use up the 15 word minimum more can I say to use up the 15 word minimum More
by ArtieG3
Employees Worked With
May 23, 2022
Your service department is outstanding. The best I have ever dealt with. Billy is top notch and always takes great care of me. The best I have ever dealt with. Billy is top notch and always takes great care of me. More
by mjegolfman2
Employees Worked With
May 22, 2022
Great customer service from the staff at the front desk and especially to Bill in the service department. Bill is kind and always so helpful with me still learning about my car. Thank you Bill. and especially to Bill in the service department. Bill is kind and always so helpful with me still learning about my car. Thank you Bill. More
by gorie089
Employees Worked With
