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Otto Cadillac
Albany, NY
1,872 Reviews
Why should you buy from Otto Cadillac of Albany? Our unmatched service and diverse Cadillac inventory have set us apart as the preferred dealer in Albany. Visit us today to discover why we have the best reputation in the Albany area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,872 reviews
June 13, 2022
Service advisor Bill Macneal was great to wide with. Car was returned clean and all work completed in a timely manner. Car was returned clean and all work completed in a timely manner. More
by aaron.furman
Verified CustomerEmployees Worked With
June 10, 2022
This dealership is the best. They are not only professional and courteous but they treat you like family. You dont find that very often in todays world. Mr Otto should be proud They are not only professional and courteous but they treat you like family. You dont find that very often in todays world. Mr Otto should be proud of his team. More
by Debkayak
June 10, 2022
I went to Otto on the 9th June 2022 The service was grate and in a timely manner going back Monday for car detailing grate and in a timely manner going back Monday for car detailing More
by Gdcraw2
June 09, 2022
Bill: In service always make me feel a very special person.An always leave very satisfyed. person.An always leave very satisfyed. More
by Trofeo373$
Employees Worked With
June 09, 2022
Bill McLean is always a pleasure to work with. Little extras to make your experience a good one! Little extras to make your experience a good one! More
by tseeley2000
Employees Worked With
June 07, 2022
Okay Andrew was absolutely horrible. Love everyone else there but this last time dealing with Andrew was a nightmare Love everyone else there but this last time dealing with Andrew was a nightmare More
by Butterflywings0913
June 07, 2022
Very pleasant experience, Mike Caccese made our purchase simple, honest about the time delay for an ordered vehicle, very professional, highly recommend. Jeff Hannagan was extremely organized, made the pa simple, honest about the time delay for an ordered vehicle, very professional, highly recommend. Jeff Hannagan was extremely organized, made the paper transaction painless, very knowledgeable about the products and service. More
by hd52fl4441
June 07, 2022
I refuse to buy a car anywhere else for me it’s Otto Cadillac the salmon are great especially mike C. And bill in service is the best Cadillac the salmon are great especially mike C. And bill in service is the best More
by FRANKARCHINA
June 07, 2022
They did a great job and were very kind. Some of the best customer service I ever had Some of the best customer service I ever had More
by jwiech22
Employees Worked With
June 07, 2022
When service was complete car left under Palm tree pollen and sap no car wash in or out. Still waiting for a car horns. It was ordered over two weeks ago and sap no car wash in or out. Still waiting for a car horns. It was ordered over two weeks ago More
by caded11
Employees Worked With
