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Orr Nissan of Fort Smith

Fort Smith, AR

4.6
739 Reviews

6520 Autopark Dr

Fort Smith, AR

72908

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739 Reviews of Orr Nissan of Fort Smith

January 02, 2023

Very disappointed in how I was treated in finance department. They try to sale you insurance you don’t want and rude if you don’t take it . Rushed me out of there once I had agreed on the conditions. More

by Melissa Drake
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Thrasher
Jan 04, 2023 -

Orr Nissan of Fort Smith responded

Melissa Drake, it's upsetting to hear that you did not receive the top-notch service we strive to provide. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

December 27, 2022

Dale was so helpful great dealership we luv are new truck highly recommend this place More

by Dlw71121
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dale Ferguson
Dec 28, 2022 -

Orr Nissan of Fort Smith responded

Dlw71121, thank you for your kind review; we are happy to pass along your comments to the team here at Orr Nissan Of Fort Smith! Thanks again for taking the time to leave us this information about your recent visit. Take care!

December 26, 2022

We have an awesome experience with the Nissan Fort Smith dealer, the staff are patient and accommodating. They explain the car features well and the car dealer, Robert, went beyond to help decide as to whic More

by malourdeshilario
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Balestrino, Michael and Tracy Thrasher
Dec 28, 2022 -

Orr Nissan of Fort Smith responded

Malourdeshilario, thank you for your kind review; we are happy to pass along your comments to the team here at Orr Nissan Of Fort Smith! Thanks again for taking the time to leave us this information about your recent visit. Take care!

October 31, 2022

Awesome place! Everybody was super kind and helpful, and I got just what I was looking for! Brad was who helped me out, and he was phenomenal. More

by gracemgalarza
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Cartmill
Nov 02, 2022 -

Orr Nissan of Fort Smith responded

Hi Gracemgalarza, thank you so much for your positive comments about Orr Nissan Of Fort Smith! Please don't hesitate to reach out if there's anything additional we can do for you.

October 13, 2022

Not a dealership I would do business with again. Did not stand behind the car they sold me. Trouble lights was on when I drove it, said they would take care of it, they must have only cleared the co More

by sheri.kihlstrom
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Colten, not sure of Service rep
Oct 17, 2022 -

Orr Nissan of Fort Smith responded

Sheri.kihlstrom, it's upsetting to hear that you did not receive the top-notch service we strive to provide. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (479) 648-1900. We look forward to hearing from you.

September 14, 2022

Best experience, this is our 2nd Nissan & this dealership is great-laid back, stress free buying experience & we came away w/THE PERFECT VEHICLE More

by Lauranell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack TREADAWAY~fantastic knowledge of his product
Sep 14, 2022 -

Lauranell responded

Zack was who helped us through this purchase & he is very knowledgeable & professional all the way through. He has been awesome to help us understand all the technology on this Pathfinder.

Sep 21, 2022 -

Orr Nissan of Fort Smith responded

Lauranell, thank you for your kind review; we are happy to pass along your comments to the team here at Orr Nissan Of Fort Smith! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

September 14, 2022

I have been dealing with Orr since 2018. They are great folks to deal with! More

by Sunny
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracie, Brad Cartmill, Mikol Phangdovang
Sep 20, 2022 -

Orr Nissan of Fort Smith responded

Hi Sunny, thank you so much for your positive comments about Orr Nissan Of Fort Smith! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

August 17, 2022

Brad Cartmill, Sales Consultant worked diligently to resolve the dilemma we were experiencing. Morgan Pierce and Emmitt (Serve Dept.) were so courteous and genuine in their efforts to help. I have now More

by Calbert_Mom_of_2_BOYS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Cartmill
Aug 20, 2022 -

Orr Nissan of Fort Smith responded

Calbert_mom_of_2_boys, thank you for your kind review; we are happy to pass along your comments to the team here at Orr Nissan Of Fort Smith! Thanks again for taking the time to leave us this information about your recent visit. Take care!

August 12, 2022

Easiest buying experience ever. Brad Cartmill goes above and beyond. Will recommend this dealership. Thank you all for a great experience. More

by aanderson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MORAN PIERCE, TRACY THRASHER, BLAKE BYERS, Luke Spoon, Brad Cartmill
Aug 14, 2022 -

Orr Nissan of Fort Smith responded

Aanderson, thank you for your kind review; we are happy to pass along your comments to the team here at Orr Nissan Of Fort Smith! Thanks again for taking the time to leave us this information about your recent visit. Take care!

August 11, 2022

My car guy Brad was amazing every step of the way helping me find the perfect suv! More

by T/A
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Cartmill
Aug 14, 2022 -

Orr Nissan of Fort Smith responded

T/a, thank you for your kind review; we are happy to pass along your comments to the team here at Orr Nissan Of Fort Smith! We hope to be of service to you again in the future. Best wishes, Orr Nissan Of Fort Smith

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