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Orr Nissan of Fort Smith

Fort Smith, AR

4.6
737 Reviews
Call Dealership (479) 648-1900
View Awards

6520 Autopark Dr

Fort Smith, AR

72908

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737 Reviews of Orr Nissan of Fort Smith

February 25, 2023

Brad cartmill was fantastic 100% will come back for our next purchase. Gassed up the car as well! More

by morganlanemier
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad Cartmill
Report | Print
Mar 03, 2023 -

Orr Nissan of Fort Smith responded

Morganlanemier, thank you for your kind review; we are happy to pass along your comments to the team here at Orr Nissan Of Fort Smith! Thanks again for taking the time to leave us this information about your recent visit. Take care!

February 21, 2023

Awesome service, great salesman and staff. Very informative about the vehicle. As usual as usual exceptional service. More

by Sheryll
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Balestrino salesman
Report | Print
Feb 21, 2023 -

Sheryll responded

Awesome service, great sales person (Robert Balestrino). Very informative about the vehicle as usual exceptional service.

Feb 24, 2023 -

Orr Nissan of Fort Smith responded

Sheryll, thank you for the high star rating! Thanks again for taking the time to leave us this information about your recent visit. Take care!

February 14, 2023

Buying a car can sometimes be stressful, but we had such great customer service from Brad (my car guy) and Tracy in finance. I'm loving my new car!! More

by tmdart
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad Cartmill
Report | Print
Feb 18, 2023 -

Orr Nissan of Fort Smith responded

Tmdart, thank you for your kind review; we are happy to pass along your comments to the team here at Orr Nissan Of Fort Smith! Thanks again for taking the time to leave us this information about your recent visit. Take care!

February 12, 2023

Everyone did a great job. JP was very professional and well versed on the vehicle i purchased. More

by slbth
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Blake Byers , Luke Spoon, Mikol Phangdovang, John Powell
Report | Print
Feb 16, 2023 -

Orr Nissan of Fort Smith responded

Slbth, thank you for your kind review; we are happy to pass along your comments to the team here at Orr Nissan Of Fort Smith! Thanks again for taking the time to leave us this information about your recent visit. Take care!

February 01, 2023

Everyone did a good job from the salesman to the finance manager we are completely satisfied More

by Svg3500
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Turtle, Lizzie Herd, Luke Spoon, Micah Gregory, Brad Cartmill, Mikol Phangdovang, John Powell
Report | Print
Feb 04, 2023 -

Orr Nissan of Fort Smith responded

Svg3500, thank you for the high star rating! Thanks again for taking the time to leave us this information about your recent visit. Take care!

January 17, 2023

I drove three hours to buy from Brad (my car guy) Cartmill. The experience was great! More

by Alicen Clark
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad Cartmill
Report | Print
Jan 19, 2023 -

Orr Nissan of Fort Smith responded

Alicen Clark, thank you for your kind review; we are happy to pass along your comments to the team here at Orr Nissan Of Fort Smith! Thanks again for taking the time to leave us this information about your recent visit. Take care!

January 16, 2023

Brad was awesome! This was my first time buying a car and I was extremely nervous. Brad took his time to make me feel comfortable and made sure I knew what was going o More

by jessicacrow00
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad Cartmill
Report | Print
Jan 18, 2023 -

Orr Nissan of Fort Smith responded

Jessicacrow00, thank you for your kind review; we are happy to pass along your comments to the team here at Orr Nissan Of Fort Smith! Thanks again for taking the time to leave us this information about your recent visit. Take care!

January 12, 2023

Finance department rude and shady . . Need not give you run around on interest rate and price of your vehicle you’re purchasing More

by Melissa Drake
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Thrasher
Report | Print
Jan 18, 2023 -

Orr Nissan of Fort Smith responded

Hi Melissa Drake, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. Please reach out to our General Sales Manager at 479-648-1900.

January 02, 2023

Very disappointed in how I was treated in finance department. They try to sale you insurance you don’t want and rude if you don’t take it . Rushed me out of there once I had agreed on the conditions. More

by Melissa Drake
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Thrasher
Report | Print
Jan 04, 2023 -

Orr Nissan of Fort Smith responded

Melissa Drake, it's upsetting to hear that you did not receive the top-notch service we strive to provide. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

December 27, 2022

Dale was so helpful great dealership we luv are new truck highly recommend this place More

by Dlw71121
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dale Ferguson
Report | Print
Dec 28, 2022 -

Orr Nissan of Fort Smith responded

Dlw71121, thank you for your kind review; we are happy to pass along your comments to the team here at Orr Nissan Of Fort Smith! Thanks again for taking the time to leave us this information about your recent visit. Take care!

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