Orr Nissan of Fort Smith

Awesome! I came into Orr looking for a new car and they went above and beyond on making me feel comfortable and assisting me on the right vehicle for me. I came into Orr looking for a new car and they went above and beyond on making me feel comfortable and assisting me on the right vehicle for me. More

Friendly, helpful staff and a nice, clean establishment Very satisfied with everything overall at Orr. We were immediately greeted as we uncomfortably walked through the doors not knowing what to expect. We Very satisfied with everything overall at Orr. We were immediately greeted as we uncomfortably walked through the doors not knowing what to expect. We knew the vehicle we wanted to look at because we found it online and wanted to go check it out, but have had bad experiences at other lots in the past, whether because of just feeling pressured into looking at vehicles that we didn't want or way above our asked for budget, but we were soon to be very comfortable once we realized the environment we were in was not what we had experienced in the past at other lots. Every member of the staff we met was extremely polit and helpful and the car was what we had been looking for so we knew we could not pass this place and car up and we look forward to dealing with Orr in the near and distant future with both service and maintenance, and more vehicle needs later on in life. More

Great staff. No pressure sales. We brought in our 2013 Altima for an oil change. Had no intention of buying a new car. Walked around while waiting for our Altima to be serviced and m We brought in our 2013 Altima for an oil change. Had no intention of buying a new car. Walked around while waiting for our Altima to be serviced and my wife fell in love with the Rogue. After about 45 mins of discussion, we decided to purchase the Rogue. We had a few issues with time and rushed through the paperwork. Had to come back the next day to complete everything. Dee Breese was awesome and did everything he could for us. He's a valuable associate of your dealership. Both Kelly and Chad were there to make sure everything was more than satisfactory. Other than the extra time we had to spend with paperwork, the experience was very pleasing. More

Awesome accommodations and service We simply needed a routine oil change, but were very impressed with the friendliness of all staff , the knowledge and helpfulness, and the cleanliness We simply needed a routine oil change, but were very impressed with the friendliness of all staff , the knowledge and helpfulness, and the cleanliness of the buildings. Our wait time was kept at a minimal time, and the availability of a few snacks was very encouraging. All in all, the over-all experience was pleasant. We particularly enjoyed being able to wash our car before we left the lot. More

Amazing customer service. I would highly recommend going to Orr Nissan and purchasing a car from them. I personally would recommend going to see Dennis Monteroza on getting you I would highly recommend going to Orr Nissan and purchasing a car from them. I personally would recommend going to see Dennis Monteroza on getting you into the car that fits you. Not one time did he push us away because of poor credit. What he actually did was help get our credit back on track. He pulled out all the stops to make sure we were going to leave satisfied in a car that we wanted. Thanks Orr Nissan for giving us a chance with our new vehicle! More

Products, Service, Satisfaction This is my second vehicle purchased from Orr. The product, service, and buying experiance have all exceeded expectations. Next time that I need a veh This is my second vehicle purchased from Orr. The product, service, and buying experiance have all exceeded expectations. Next time that I need a vehicle, I will be back. More

Nissan Rogue 2016 continued excellent service I have always received excellent service on my '16 Rogue. I'm glad to have this awesome team available to service my ride! Always get in fast and th I have always received excellent service on my '16 Rogue. I'm glad to have this awesome team available to service my ride! Always get in fast and the work gets done quickly!!!!! More

We were treated with respect, offered refreshments made us I like the feel of this dealership when you come inside. Everyone was friendly and they wanted you to be comfortable . We will come again. I like the feel of this dealership when you come inside. Everyone was friendly and they wanted you to be comfortable . We will come again. More

Had problem with A?C. THE problem was resolved in about two The problem was handled in the most efficient way. sorry that I didn't get the writers name but he is outstanding in every way and he has helped me m The problem was handled in the most efficient way. sorry that I didn't get the writers name but he is outstanding in every way and he has helped me more than once More

Above and Beyond! The Nissan service department is always very helpful, professional and quick to help get our car the service it is needing. They provide a written, de The Nissan service department is always very helpful, professional and quick to help get our car the service it is needing. They provide a written, detailed quote so there are no surprises and make us feel comfortable and welcomed. More