Orr Nissan of Fort Smith

Great customer service Came in yesterday and had to get a couple parts replaced. Ricky did an awesome job at explaining everything and was super helpful. Thanks for going Came in yesterday and had to get a couple parts replaced. Ricky did an awesome job at explaining everything and was super helpful. Thanks for going above and beyond. More

Literally the best My wife and I were very impressed by service we received. Mr Phang was very professional and very courteous?. I can honestly say that I've Never been My wife and I were very impressed by service we received. Mr Phang was very professional and very courteous?. I can honestly say that I've Never been treated as good as I was at Orr Nissan. Orr Nissan most definitely gained a life time customer .... More

All of the staff in the service department and at the counte At first my experience wasn’t great because I was calling the one 800 number from the website. No one would answer I called 40 or 50 times. No one st At first my experience wasn’t great because I was calling the one 800 number from the website. No one would answer I called 40 or 50 times. No one still answered when I went in at 8 o’clock I asked what time you opened and he said seven I got snippy and said woman why would anybody answer the phone. A young lady spoke up and asked what number was I calling. Then she gave me the correct number. . After that a gentleman asked me about the one 800 number. He said he would call IT and figure out why that one 800 number was not working. The staff was awesome. The service department did an incredible job. Kept me informed and make sure I understood what was done. I will always bring my card ORR Nissan More

Easiest car buying experience I was in and out with my new car quickly. Everyone was super friendly and in less than a week my paperwork is ready! Will definitely buy there again!! I was in and out with my new car quickly. Everyone was super friendly and in less than a week my paperwork is ready! Will definitely buy there again!!! More

buying new car I dealt with chad at Orr Nissan he was friendly professional and made my experience quick and the entire process was fairly quick and easy.. streamlin I dealt with chad at Orr Nissan he was friendly professional and made my experience quick and the entire process was fairly quick and easy.. streamlined would be the word I would use More

Awesome My salesman Nate Griffin was an awesome young man and very knowledgeable about the vehicle that I purchased. He had me on a test drive all while my cr My salesman Nate Griffin was an awesome young man and very knowledgeable about the vehicle that I purchased. He had me on a test drive all while my credit was being approved so when I came off the test drive all excited of course I WAS APPROVED. I HAVE PURCHASED 3 NISSAN FROM THIS SAME LOT BUT I MUST SAY THIS WAS THE EASIEST N FASTEST DEAL EVER. THE CUSTOMER SERVICE WAS OUTTA THIS WORLD. THE FINANCE MANAGER MR. NEWTON MADE EVERYTHING AVAILABLE TO ME INCLUDING ALL THE EXTRA PROTECTION THAT I MAY NEED. I HAVE BEEN BRAGGING ON ORR NISSAN FASTEST CLOSING EVER. I HAD A WONDERFUL EXPERIENCE More

Service, oil change and fix a tire with a flat. As usual good services and great experience servicing my car, takes little longer then I expect but was good, is good to have the WiFI and coffee. Tha As usual good services and great experience servicing my car, takes little longer then I expect but was good, is good to have the WiFI and coffee. Thanks. More

Follow up to install an ordered part. John and the technician got me finished quicker than I expected and the bill was less than I expected. That’s a win win! Thanks to all. John and the technician got me finished quicker than I expected and the bill was less than I expected. That’s a win win! Thanks to all. More

Wonderful professionals My salesman, Dennis, was very patient while I made up my mind. The man who completed all my financial paperwork was also truly nice. Both of them stay My salesman, Dennis, was very patient while I made up my mind. The man who completed all my financial paperwork was also truly nice. Both of them stayed late (Dennis, more than once), to complete my deal. Dennis also asked if I wanted to schedule a follow-up appointment AFTER the sale for him to help me become more familiar with my new car. You won't meet nicer professionals. More

Routine Maintenance Veteran employees assisting veteran customers. Mr. Parks is very knowledgeable, respected, easy to talk to, answers questions if you have any, and a Veteran employees assisting veteran customers. Mr. Parks is very knowledgeable, respected, easy to talk to, answers questions if you have any, and a great guy!!! More