Orr Nissan of Fort Smith

Pleasant experience All in all the staff that I delt with was very knowledgeable and friendly. I would recommend anyone to go by and check out their hassle free environme All in all the staff that I delt with was very knowledgeable and friendly. I would recommend anyone to go by and check out their hassle free environment. Although for the hours that they had my car in the detail shop they did not do a very good job. More

Outstanding service! Ricky and the team at ORR helped me find the perfect car at the perfect price. Extremely knowledgeable, professional, helpful and courteous sales team Ricky and the team at ORR helped me find the perfect car at the perfect price. Extremely knowledgeable, professional, helpful and courteous sales team makes car buying a breeze! More

Service Very helpful. In and out in a timely manner for oil change, tire rotation and new battery. Very friendly and nice environment to wait. Thank you! Very helpful. In and out in a timely manner for oil change, tire rotation and new battery. Very friendly and nice environment to wait. Thank you! More

Quick oil change Always pleased at how well they can work around my schedule for college and work to get my oil changed whenever convenient. Thanks Orr Nissan! Always pleased at how well they can work around my schedule for college and work to get my oil changed whenever convenient. Thanks Orr Nissan! More

Good work David was very helpful and kept me updated and explained what needed to be done or replaced. A very nice and helpful young man. Thank you! David was very helpful and kept me updated and explained what needed to be done or replaced. A very nice and helpful young man. Thank you! More

Got in and got out fast. They did great, I was in and out fast, even though my online appointment didn't go through. That's fine though, as I know things like that can happ They did great, I was in and out fast, even though my online appointment didn't go through. That's fine though, as I know things like that can happen as an IT professional myself. More

Out of State Purchaser Has Great Experience I was looking for a used Jeep Wrangler for my daughter who had very specific requests on the color of the Jeep and features it was equipped with. I l I was looking for a used Jeep Wrangler for my daughter who had very specific requests on the color of the Jeep and features it was equipped with. I live in Oklahoma City, OK and was struggling to find the right Jeep at the right price. I found one on Orr's website that met all of her wishes and contacted Orr online. Mike Phang contacted me by email as I requested. He quickly provided answers to my questions and provided me additional pictures that I had requested. Mike was completely open and honest about a couple blemishes on the Jeep (a small dent in rear bumper and a couple small holes in the seat fabric and sent me pictures of them without me even asking about them. We were able to quickly reach an agreeable purchase price for the Jeep contingent upon me coming to Fort Smith to inspect it and test drive it. I told Mike we would be there first thing in the morning and we were. They had the Jeep washed and parked out front ready for me to inspect and test drive. Everything checked out OK and was exactly how Mike had presented it to me online. We bought the Jeep that morning and drove it back to Oklahoma City. We were offered extended warranties and the like but there was absolutely no pressure to buy them, even when we opted not to. That was very nice. All around a great car buying experience - And I hate buying cars. Thanks Mike for all your help. More

Service was good. A little pricy though. Not really much us to offer for this survey at this time. Service was good. Work on price. was good. A little pricy though. Not really much us to offer for this survey at this time. Service was good. Work on price. More

Pleasant The waiting area is very clean and comfortable. It has available wifi, television and snacks. I could see my vehicle as it was being worked on. As s The waiting area is very clean and comfortable. It has available wifi, television and snacks. I could see my vehicle as it was being worked on. As service personal walked through, they were friendly and polite. More

Service It didn't take long to start or finish. I had one concern. With the oil change, the brake fluid should be service at same time without coming back a It didn't take long to start or finish. I had one concern. With the oil change, the brake fluid should be service at same time without coming back and charge for the service. The brake fluid should have been topped off. More