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Orr Ford

Stonewall, LA

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rated
267 Reviews

250 Hwy 171

Stonewall, LA

71078

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267 Reviews of Orr Ford

December 03, 2020

I think it is great that Jimmy Granger has taken this dealership back. He knows how to treat customers and hires people that follow his lead. I would not have taken my vehicle there if it was still under More

by MARK@ROBERTSOIL.COM
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven/Service
Dec 04, 2020 -

Orr Ford responded

Thank you, Mark, we appreciate your business and our team looks forward to serving you again soon!

November 30, 2020

The sales department makes you feel like someone who cares.That’s why I have bought the last five vehicles and hope to buy another one in 2 to 3 years for my wife!! More

by JIMSTRONG22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gator Birdwell, David Williams, Matthew Farrer
Nov 30, 2020 -

Orr Ford responded

Thank you, Jim, for choosing Orr Ford, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

November 27, 2020

Sandy Glover , and the finance manager who worked my deal where both awesome... I walked in for a particular used vehicle that’s wasn’t for sale and walked out with a new vehicle at same price... Sandy worke More

by Ladarious
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sandy Glover
Nov 29, 2020 -

Orr Ford responded

Ladarious, Thank you so much for your wonderful review! We are thrilled that Sandy had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Orr Ford!

November 26, 2020

This is the 3rd time I've gone to the service Department since purchasing the vehicle in July. First 2 times was for loosed luggage rails. This time was for oil change. Lance got everything taken care of More

by DRRUSSELL1244
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lance
Nov 29, 2020 -

Orr Ford responded

Dr. Russell, Thanks for sharing your thoughts about your experience working with Lance here at Orr Ford. We appreciate your business and hope to see you again soon!

November 24, 2020

It took over three weeks to complete my repairs. The service writer tried to rush the job. The Ford factory workers were the ones holding the job back. More

by JIMVICJETER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Do not remember the lady who helped.
Nov 24, 2020 -

Orr Ford responded

Hello Jim. We are sorry that it took three weeks to complete the repairs. We hope you will give us another chance, in the future. Thank you for taking the time to write a review.

Nov 24, 2020 -

JIMVICJETER responded

The normal work on my vehicles is excellent. I understand you can expect to run into uncontrolled problem from time to time. Every other time I have taken a vehicle in for service it has been excellent. I will be back soon not only for service, but will be buying a new vehicle. Thanks again to the service writers for the excellent way I was treated. You are the best.

November 24, 2020

Gator is the beat salesman ever! I had a great experience with financial guys. I’ve purchased multiple vehicles here and it’s always been a great experience. More

by KELLER.KRYSTAL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gator Birdwell
Nov 24, 2020 -

Orr Ford responded

Congratulations on your new vehicle, Krystal! We are so glad that we had the opportunity to work with you, and that Gator could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

November 19, 2020

Service was outstanding. Margie and Kristi did a great job. I always feel comfortable when I am there. Several of the sales people stopped to say hello. I’m happy with all of Orr Ford More

by LUCYRIVERS35
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Margie and Krissi, Gator Birdwell
Nov 19, 2020 -

Orr Ford responded

Thank you, Lucy, for your business and this review. We're happy to hear Margie and Kristi were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 12, 2020

Quick and fast service for the service of the truck for the first maintenance. Got there by 7:30 and was done by 8:30 More

by REPPONDJOEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry
Nov 12, 2020 -

Orr Ford responded

Joey, Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

November 12, 2020

The folks I dealt with were friendly. I got 2 front tires mounted and an alignment. They scratched the heck out of my wheels and told me they didn’t have the right tools to do a full alignment. The whole thi More

by NTHNMICHAEL06
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gator Birdwell, James Hubbard, Chris Pratt, DeDe Mitchell, Kalynn Reeves, David Williams, Matthew Farrer
Nov 12, 2020 -

Orr Ford responded

Thank you for your feedback. We are very sorry to hear that you weren’t fully satisfied with your visit. If you would be willing to share some more detail, or if there is anything we can do to turn this around for you, please don’t hesitate to reach out to us directly.

November 11, 2020

Jimmy Granger Ford is the best. We had a few problems but taken of by his remarkable staff....glad your back Jimmy Granger Ford Co More

by MEME872
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gator Birdwell sales
Nov 12, 2020 -

Orr Ford responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

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