Orr Ford

Very sweet people to work with. They handled my first purchase of a new truck excellent. They worked with me to get my note to where I was comfortable with it. Definitely would recommend all my friends a purchase of a new truck excellent. They worked with me to get my note to where I was comfortable with it. Definitely would recommend all my friends and family to see them for their next car/truck purchase More

Everyone was helpful and cordial. Stephen in service got me in and out quickly. Rating would have been five stars but no one in the building was wearing a mask (except me). In the time of this pandemic I me in and out quickly. Rating would have been five stars but no one in the building was wearing a mask (except me). In the time of this pandemic I would have thought the employees would mask up at the very least. More

First off I always buy Ford: personally and professionally; my company fleets trucks are as well. I typically use Wray Ford however on Saturday I stopped there and the young man working the lot professionally; my company fleets trucks are as well. I typically use Wray Ford however on Saturday I stopped there and the young man working the lot didn’t seem to interested in negotiating even after I told him it would be a cash deal. So I drove to Orr to look at a truck I had seen on the internet and immediately I was meet by salesman Bruce, who was on top of his game. When I explained what I was looking for and the truck I had spotted he grabbed the keys and we were off for a test drive. I told him this would be a cash deal and after a couple counter offers we reached a great deal. I was on the lot and gone with my truck in roughly 3hrs tops. Great job to Jimmy’s team and especially Bruce. Best of luck back at the Stonewall location. If you handle everyone like I was treated you will be very successful. Claude Friesland Owner/COO Physicians Choice Home Medical Supply 318-746-6288 More

Orr Ford/Jimmy Granger Ford has great customer service and was caring toward me as a customer, as well. I've always bought my vehicle here, because I am comfortable doing business here. and was caring toward me as a customer, as well. I've always bought my vehicle here, because I am comfortable doing business here. More

We always like dealing with our hometown Ford! Shawn Wiese is an exceptional Salesman. He gave us such good advice when buying a new Explorer, and again, after having a wreck that resulted in the Explor Wiese is an exceptional Salesman. He gave us such good advice when buying a new Explorer, and again, after having a wreck that resulted in the Explorer being totaled after two months, Then again, assisting us with the purchase of our new Expedition a month after my wreck, he helped make the situation so much less stressful for us. This is the 4th purchase from this dealership in the last 20 years. More

Service department has not gotten my truck repaired after two visit to repair the touch screen panel. Both times I was there for scheduled appointments the parts could not be ordered or the computer was down two visit to repair the touch screen panel. Both times I was there for scheduled appointments the parts could not be ordered or the computer was down and parts could not be ordered. I have patiently waiting for a return call to tell me the parts were in, with nothing. More

I have always been very pleased with the service department at Orr Ford, and my last visit was no different. Lance was courteous and efficient. Even though I wasn’t there very long, the waiting are department at Orr Ford, and my last visit was no different. Lance was courteous and efficient. Even though I wasn’t there very long, the waiting area was comfortable. Thank you, Orr Ford! More

We have been customers of Orr Ford for over two years. We have purchased two vehicles from them. We are especially impressed with the service department. Very helpful and friendly staff, clean service area have purchased two vehicles from them. We are especially impressed with the service department. Very helpful and friendly staff, clean service area and nice waiting area. Have no complaints. More

I am usually very pleased with the service at ORR Ford in Stonewall but on the visit there was not enough of service people to help and the wait was backed up. I will say one thing Ford knows I am a loyal Fo Stonewall but on the visit there was not enough of service people to help and the wait was backed up. I will say one thing Ford knows I am a loyal Ford buyer and they do go the long distance for me and I am very appreciative for the help. More

Shawn Wiese gave me a really good deal after a little negotiating on my F150. Everything went well and I drove my truck home the same day. negotiating on my F150. Everything went well and I drove my truck home the same day. More