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Orr Ford

Stonewall, LA

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rated
267 Reviews

250 Hwy 171

Stonewall, LA

71078

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267 Reviews of Orr Ford

August 15, 2020

My husband is very upset that his warranty was not written correctly and he’s having to pay for it now. Hopefully, Y'all will correct it soon. More

by SHELLYMALMAY
Recommend Dealer
No
Employees Worked With
Gator Birdwell
Sep 02, 2020 -

Orr Ford responded

Hello Shelly, We are sorry to hear that you and your husband did not have a fully satisfying experience here at Orr Ford. If you wouldn’t mind reaching out to us directly, we would like to learn more and see what we can do to resolve this issue

August 15, 2020

Service Department is Outstanding Went for my first service check up since buying my car in February and was very impressed with the speed and efficiency that it was handled. More

by MGGARRETT56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh
Aug 17, 2020 -

Orr Ford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

August 14, 2020

I needed a battery replaced for a non-Ford vehicle. Sean Riley was extremely helpful. He ordered the correct part and had it there really fast. The other people I encountered were very friendly. More

by Andy Marshall
Recommend Dealer
Yes
Employees Worked With
Sean Riley
Aug 17, 2020 -

Orr Ford responded

Thanks, Andy, it's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Orr Ford!

August 01, 2020

granny on the go Great fast service. Friendly service and pleasant waiting area. The cost of labor is not as high as I was expecting either. Would recommend ORR in S More

by gannyjanjan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tommy D.
Aug 03, 2020 -

Orr Ford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

July 29, 2020

Very great service! They care and it shows. Highly recommend anyone that needs service done on their Ford here. Truly genuine nice people and they take their time to make sure it’s right. More

by KURT17664
Recommend Dealer
Yes
Employees Worked With
David Williams
Jul 30, 2020 -

Orr Ford responded

We appreciate your business, Kurt, and our team looks forward to serving you again soon!

July 25, 2020

This dealer is close to my home. I went there for an oil change, the the employees I encountered were nice and polite. There was a nice comfortable area to sit and wait while work is being done on my truck. More

by WAYNEWHATLEY186
Recommend Dealer
Yes
Employees Worked With
Gator Birdwell, James Hubbard, Kalynn Reeves, David Williams, Matthew Farrer
Jul 27, 2020 -

Orr Ford responded

Thank you, Wayne, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Orr Ford.

July 23, 2020

Brought my car in for a recall service it was done quickly and professional thank you so much. Barbara I would recommend to friends and families More

by ladybluesteel69
Recommend Dealer
Yes
Employees Worked With
Gator Birdwell, James Hubbard, Kalynn Reeves, David Williams
Jul 24, 2020 -

Orr Ford responded

Hello, Thank you for the kind words for our service department! We look forward to sharing your compliments with Barbara, Gator, James and the team Please don't hesitate to let us know if we can be of further assistance.

July 23, 2020

Convenient, polite people to work with! Usually gets you in and out pretty quick , Great service and trust worthy! I’d recommend Orr Ford Stonewall to anyone More

by SNSNIFF2
Recommend Dealer
Yes
Employees Worked With
Shane
Jul 24, 2020 -

Orr Ford responded

Hello, Thank you for your business and this review. We're happy to hear Shane and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

July 22, 2020

I like the service I get ever time I have my vehicle serviced. The service people are always very helpful and curtious. The mechanics seem to always try to fix your vehicle on time if not before time. K More

by LLEMAY
Recommend Dealer
Yes
Employees Worked With
Josh Bass
Jul 24, 2020 -

Orr Ford responded

Hello, Thank you so much for your excellent review! We are so glad that Josh had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Orr Ford. Please don't hesitate to reach out if you need anything else.

July 15, 2020

Was greeted by Ms DeDe Mitchell. What an amazing personality. Thanks DeDe for directing me and helping with my service. Also thank the service department fir helping with my recalls. More

by SLIMRSTA1502
Recommend Dealer
Yes
Employees Worked With
DeDe Mitchell
Jul 15, 2020 -

Orr Ford responded

We are very happy to hear that DeDe and the service team provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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