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Orr Ford

Stonewall, LA

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rated
267 Reviews

250 Hwy 171

Stonewall, LA

71078

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267 Reviews of Orr Ford

September 04, 2020

I was in and out with my truck before I knew it! Mr. Bass was very respectful and made sure my truck was taken care of in a timely fashion! More

by PASHLEY141
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Bass
Sep 04, 2020 -

Orr Ford responded

Hello, Thank you for your business and this review. We're happy to hear Josh and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 02, 2020

It was such a great experience getting my vehicle serviced and such great customer service I would most definitely recommend the dealership to anyone near. More

by Kenneth Collins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason , Gator Birdwell, James Hubbard, Chris Pratt, DeDe Mitchell, Kalynn Reeves, David Williams, Matthew Farrer
Sep 04, 2020 -

Orr Ford responded

Kenneth, Thank you for the kind words for our service department! We look forward to sharing your compliments with our team and don't hesitate to let us know if we can be of further assistance.

August 24, 2020

Due to the pandemic occurring in our country, the parts needed to repair my vehicle were hard to acquire. The repair shop manager, Josh Bass, did his best to acquire the correct parts and repair my car as More

by KAYANTHONY61
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Bass
Aug 24, 2020 -

Orr Ford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you,and we appreciate your understanding. Thank you for choosing Orr Ford. Please don't hesitate to reach out if you need anything else.

August 22, 2020

Took a little longer than expected because of recall work that had to be done but still had me out in a reasonable time and explained to me the work done and what needs to be done next time More

by BILLY71065
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
don't remember
Aug 24, 2020 -

Orr Ford responded

Thank you, Billy! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Orr Ford.

August 20, 2020

Friendly, fast service!! I was there for oil change, tire rotation, and recall work. They were quick to get to me and have my truck finished quickly. More

by JUMP_RUN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bass
Aug 21, 2020 -

Orr Ford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 20, 2020

I can not say enough about the service and of the whole staff at Orr Ford. We got an oil change, tire rotation and last but not least, our air conditioner went totally out. It had quit on us for around 2 More

by NETALUA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gator Birdwell, James Hubbard, Chris Pratt, DeDe Mitchell, Kalynn Reeves, David Williams, Matthew Farrer
Aug 21, 2020 -

Orr Ford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that our team was able to help you out. Thank you again for choosing Orr Ford, we look forward to having you as one of our valued customers for many more years to come!

August 19, 2020

Friendly and good communication on progress of work. Worked well to get us back on the road. Called as soon as vehicle was ready to pickup. More

by JONATHANCOGAR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bass
Aug 19, 2020 -

Orr Ford responded

Thank you, Jonathan, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

August 18, 2020

Great service and friendly atmosphere. On a side note, it also reminded me how much I miss the Andy Griffith show. 5 of 5 stars. More

by GR8HUNTR25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam from the finance department 5 stars , Gator Birdwell
Aug 19, 2020 -

Orr Ford responded

Thank you so much for choosing Orr Ford! Congrats on your new purchase, and let us know if we can be of any more assistance!

August 16, 2020

Great service, fast oil change, and staff is very friendly and curious. I wiil be telling my friends and family to stop by to get their oil changed More

by clayleonacly
Recommend Dealer
Yes
Employees Worked With
Chris Pratt, DeDe Mitchell, Matthew Farrer
Aug 17, 2020 -

Orr Ford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 15, 2020

Dropped in Fast Lane for oil change and tire rotation. Work conducted professionally and timely. Service writer was able to answer question about remaining service agreement visits. Will buy next tr More

by RNUGEMAN
Recommend Dealer
Yes
Employees Worked With
Lance
Aug 17, 2020 -

Orr Ford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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