Open Road Volvo Cars of Edison

Everyone was a pro from my intial call to the Dealership to schedule an appointment to the Parts department who helped make sure the right thing was ordered and on time for my repair to Robert service who to schedule an appointment to the Parts department who helped make sure the right thing was ordered and on time for my repair to Robert service who was great at the entire customer service aspect. More

When the papers are signed, don’t expect anything else Salesman Angel Robles did not return calls after car purchase regarding inability to lock car and no Engine Remote Start feature as shown in car manua Salesman Angel Robles did not return calls after car purchase regarding inability to lock car and no Engine Remote Start feature as shown in car manual. More

I reviewed car after one week few time left messages but call return was not timely some time I called 2 or 3 times to get answer . I am leasing 1st time Volvo . call return was not timely some time I called 2 or 3 times to get answer . I am leasing 1st time Volvo . More

Spoke to Jason over the phone. We agreed on a price shortly after. He took care of everything and was super professional. He got the car, ran my credit, and processed the paperwork, all while I was h shortly after. He took care of everything and was super professional. He got the car, ran my credit, and processed the paperwork, all while I was home. The next day I came in and signed. Everything was exactly the way we discussed. And that in my experience is unusual. Most salesmen love to add fees after you arrive. More

Fast and friendly Customer service took my car on short notice for my 20k and could not have been more courteous and efficient. Rob Sorg kept me up to date all the way. Customer service took my car on short notice for my 20k and could not have been more courteous and efficient. Rob Sorg kept me up to date all the way. More

The most wonderful and helpful staff. The sales person was very passionate and knowledgeable about the the product, very reasonable and fair. I enjoyed my experience. was very passionate and knowledgeable about the the product, very reasonable and fair. I enjoyed my experience. More

Excellent Customer Service I was very pleased with the service, I would definitely return to Edison Volvo for future servicing. I would highly recommend my family and friends. I was very pleased with the service, I would definitely return to Edison Volvo for future servicing. I would highly recommend my family and friends. More

No attempt was made to address the underlying problem. We have been experiencing problems with our key fobs since we purchased our xc60. Initially we dismissed them and changed the batteries ourselves. But We have been experiencing problems with our key fobs since we purchased our xc60. Initially we dismissed them and changed the batteries ourselves. But as it became clear that there must be an underlying issue we got the service center involved. But each time we complained about the issue a satisfactory explanation that addressed the problem was never offered by the service people. The last time I complained about the problem, the technician gave me a spare battery to use in case it happened again. Which a few weeks later I had to do. This time again I was told that the battery was dead and it was replaced. But no attempt was made to address the underlying issue of why I would need to replace batteries every few weeks to few months. More

Engine light on Service center found nest in my engine and they cleaned it out and refilled oil, now we just need to wait and see. Very helpful and Kind Service center found nest in my engine and they cleaned it out and refilled oil, now we just need to wait and see. Very helpful and Kind More

Excellent service! My car was picked up, serviced, and delivered back to my house while I was on vacation. It does not get any better than that! service! My car was picked up, serviced, and delivered back to my house while I was on vacation. It does not get any better than that! More