Open Road Volvo Cars of Edison

Everything went smoothly from start to finish! Got the car at the price agreed upon and exactly what I wanted. I’m enjoying every minute in the car. car at the price agreed upon and exactly what I wanted. I’m enjoying every minute in the car. More

My wife and I had an overall pleasant experience with this dealership. From the initial visit to test drive the car we were interested in to the day we picked up our vehicle, the entire process was very this dealership. From the initial visit to test drive the car we were interested in to the day we picked up our vehicle, the entire process was very professional and pleasant. More

Excellent service. Very courteous. Very professional yet comfortable. They kept me aware of the status of my car service and explained what was needed and why but without pressure. yet comfortable. They kept me aware of the status of my car service and explained what was needed and why but without pressure. More

This is the second certified preowned Volvo we have purchased from your dealership, and we couldn’t be happier! Rudy helped us both times, and Claire was our salesperson this time. They were both wonde purchased from your dealership, and we couldn’t be happier! Rudy helped us both times, and Claire was our salesperson this time. They were both wonderful and made the entire experience great. They both took pride in their work, and were in contact with me throughout everything. I would recommend them and this dealership very highly to all! More

Oil change for my XC60 Excellent service.Robert accommodated me over the phone right away with a day and time that worked with my schedule .He is an asset to this dealership Excellent service.Robert accommodated me over the phone right away with a day and time that worked with my schedule .He is an asset to this dealership! More

I arrived at Volvo of Edison, I did not have an appointment scheduled. I did a walk in. Robert greeted me courteous and friendly. He asked me what service I needed. I replied and said 25,000 m appointment scheduled. I did a walk in. Robert greeted me courteous and friendly. He asked me what service I needed. I replied and said 25,000 mile service. He immediately responded you should not need one. I replied the car says that. He checked the system and shared that I did not need service until 30,000 miles. He indicated he would reset the at and I asked to change the windshield wipers. He did and I was serviced and on my way within an hour or less. Staff is very courteous and professional. More

Another Example of a Commitment to Service I've had good experience with Volvo of Edison for quite a few years. Although I was living in Maryland at the time, I bought my car here in 2012 as a I've had good experience with Volvo of Edison for quite a few years. Although I was living in Maryland at the time, I bought my car here in 2012 as a certified pre-owned vehicle and was happy with the purchase process. A new job brought me within reasonable driving distance in 2015 and since then I've had the car serviced consistently at Volvo of Edison. My most recent visit reinforced my high opinion of the service department. When the need for a part delayed the completion of the work, I was offered a loaner so I could keep an appointment. In the end, the work was finished in time for me to leave in my own car, but I appreciated the offer. I also appreciated the discount I was given on the service as goodwill gesture and apology for the delay. More

Great Rob and Chris, Are great they explain what needs to be done and how long it takes the Service Department is first class. Everton who also works there Rob and Chris, Are great they explain what needs to be done and how long it takes the Service Department is first class. Everton who also works there is a true gentleman and an asset to your company. More

Dent fix- But not the paint work on Dent 1st visit- I went to fix my dent and take the loaner car. They hold my car for 3 days for nothing. I heard the dent guy didn't come. (Then why they ho 1st visit- I went to fix my dent and take the loaner car. They hold my car for 3 days for nothing. I heard the dent guy didn't come. (Then why they hold my car for 3 days?) 2nd visit- after that, about 3 weeks after, they set up another appointment. Yes, they fixed the dent but not the paint work on the dent. I was told that I need to set up another appointment for the paint work. 3rd visit- went to pick up my car registration and plate about 2 months after car buying, tried to set up appointment for paintwork. The manager went out with a spray and a cloth. Then sprayed and wiped, said "DONE" in less than 5 minutes. Is it that too EASY? then why didn't they do when I visited? AND that's it????? They provide very poor service. I am so doubt that we can call them as "professional" ?? More

Just perfect I had some special concerns about the servicing for our car. Volvo Edison perfectly managed all of my particular needs, it could not have been better. I had some special concerns about the servicing for our car. Volvo Edison perfectly managed all of my particular needs, it could not have been better. More