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Open Road Volvo Cars of Edison

Edison, NJ

4.2
640 Reviews

731 US-1

Edison, NJ

08817

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640 Reviews of Open Road Volvo Cars of Edison

January 02, 2017

A wonderful experience! I worked with Kevin a month ago on a new car deal. He was amazingly patient, listened to what I wanted and completely delivered. I am so happy with More

by Stephanie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Bay
Jan 04, 2017 -

Open Road Volvo Cars of Edison responded

Hello Stephanie. Thank you for the five star review on Kevin. Kevin is a congenial salesmen and he means so much to the staff. I am glad Kevin was able to get you everything you wanted. We ask that you please enjoy your new vehicle and we hope to see you again soon. Best wishes, Joel Casser, Internet Sales Manager

December 20, 2016

Always accommodating! They always Offer me a ride home and that is always a good thing. And even when I wait they always come out to keep me updated. More

by Maria123
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Bay
Dec 20, 2016 -

Open Road Volvo Cars of Edison responded

Hi Maria123, Thank you for the five-star review! We really appreciate your feedback and kind recommendation. If you need anything else please do not hesitate to give us a call. We are always happy to help. On behalf of our entire dealership, thank you for coming in! Best, Joel Casser, Internet Sales Manager.

December 20, 2016

Kevin is THE BEST. I worked with Kevin two years ago on a purchase at the Volvo of Edison and it was a great experience. Recently, he worked with me to find the right ca More

by GRat9717
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Bay
Dec 21, 2016 -

Open Road Volvo Cars of Edison responded

Hello GRat9717. Thank you for the five star review. Kevin is one of our best salesmen and he is a huge asset to us. We absolutely love his work and the service he provides to his customers every single day. We ask that you enjoy your new car and we hope to see you again soon. Best wishes, Joel Casser, Internet Sales Manager

December 15, 2016

Volvo XC 60 I purchased a new XC 60 and a used S60 from Kevin. Kevin was easy to work with and honest. Great customer service from Kevin as he has picked up my More

by jez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Bay
Dec 16, 2016 -

Open Road Volvo Cars of Edison responded

jez, First of all, thank you for taking the time to leave us a review. Secondly, congratulations on your new vehicles! I am so pleased to hear about your wonderful experience with Kevin. He is a team player who works hard to make each and every customers' experience stress free and pleasurable. I am so appreciative that you continue to choose Volvo of Edison for all of your automotive needs and thank you for recommending us. Enjoy your new cars! Best, Joel Casser, Internet Sales Manager

December 14, 2016

Simply The Best Took my Volvo in for service on 12\12/16 ,I was experience some mechanical issues so I called Up Chris Lasso and his stellar service team and made my More

by `Gsemperfitop
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Lassaso
Dec 15, 2016 -

Open Road Volvo Cars of Edison responded

Gsemperfitop, Thank you for your thoughtful review. I am very happy to hear that you had such an excellent service experience with Chris. You are so accurate when you said that Chris will always make sure that you car gets the care it needs. He is such an important part of our team and he genuinely wants to please his customers. I appreciate your suggestion about snacks in the service center waiting room; that is a great idea! Thank you for choosing Volvo of Edison and have a wonderful holiday! Best, Joel Casser, Internet Sales Manager

December 10, 2016

Quick service, a lot of attention to smallest details It was a regular maintenance for my car. Despite simplicity of the service I felt that all car was checked, attention that required was there, a phone More

by volvos60
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike LaSasso, Chris
Dec 12, 2016 -

Open Road Volvo Cars of Edison responded

Hello volvos60, Thank you for taking the time to leave us a review. I am so happy to hear that you had a great experience with our service department. The service staff is incredibly knowledgeable, skilled and very meticulous when it comes to our customers' vehicles. They do great work and will be pleased to read your review. I appreciate that you chose Volvo of Edison and we look forward to seeing you again. Best, Joel Casser, Internet Sales Manager

December 06, 2016

Fantastic Volvo of Edison provided my wife and I with a very pleasant sales experience. It's our first time doing business in NJ, and having shopped around at 3 More

by Roninmf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Levy
Dec 07, 2016 -

Open Road Volvo Cars of Edison responded

Hello Roninmf. Thank you for taking the time out of your day to submit your five star review. It is really good to hear Andrew has given you the best car-buying experience he can. He is truly a great and genuine salesmen. We do not know what we would do without him. Please be sure to enjoy your new vehicle and thank you for choosing Volvo of Edison. Best wishes, Joel Casser, Internet Sales Manager

November 30, 2016

Friendly and very accommodating. Great service. Only good things to say. Friendly, Fast. My wife was a in a huge rush to get back to a meeting in the city and they got us all squared More

by John Moskowitz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Levy
Nov 30, 2016 -

Open Road Volvo Cars of Edison responded

Thank you for the five star review, John Moskowitz! We strive to accommodate our customers the best we can and am happy to hear you had a pleasant experience with us. Thank you for your business and see you soon! My best, Joel Casser, Internet Sales Manager

November 29, 2016

Smooth sailing. I had the 70k maintenance done on my Volvo and received a loaner car, the check-in process is very streamlined and painless, no long wait. Mike kept More

by Val
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike LaSasso
Nov 30, 2016 -

Open Road Volvo Cars of Edison responded

Hey Val! We appreciate your positive feedback regarding your service. We value your business and make customer service our #1 priority. If you need anything further, please don't hesitate to reach out. Hope to see you again. All my best, Joel Casser, Internet Sales Manager

November 25, 2016

Regular Maintenance Regular maintenance was done on the vehicle including replacement of front and rear brakes. Vehicle was delivered on time in a very clean condition. More

by Virasp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
Nov 28, 2016 -

Open Road Volvo Cars of Edison responded

Virasp, we're glad to hear that everything went smoothly with your service appointment. Thank you for the review, and we hope to see you again soon! Sincerely, Joel Casser, Internet Sales Manager

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