Back

Open Road Volvo Cars of Edison

Edison, NJ

4.2
640 Reviews

731 US-1

Edison, NJ

08817

Directions

By Type

640 Reviews of Open Road Volvo Cars of Edison

November 25, 2016

Professionalism at its Best Professional and courteous service in a warm and friendly atmosphere. A true Volvo experience at its best. Kudos to Edison Service Department. I ap More

by Terry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I just don't remember his name ,,, Service Advisor., Ana Paula Lavoura
Nov 28, 2016 -

Open Road Volvo Cars of Edison responded

Thank you so much for the kind words, Terry! We're glad to hear that you enjoyed your experience with us here at Volvo of Edison and we look forward to seeing you again soon! Sincerely, Joel Casser, Internet Sales Manager

November 22, 2016

It was a great experience! As usual my service appt. was smooth and exceptional . My cars issues were addressed and everyone was polite and helpful. I also was given a loaner ca More

by karla elsaesser
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure who the service person was
Nov 22, 2016 -

Open Road Volvo Cars of Edison responded

Hi Karla elsaesser, Thank you for your review! We appreciate your kind feedback and recommendation. On behalf of all of us at Volvo of Edison, thank you for coming in! If you have any questions or concerns please let us know. We would be happy to help you. Best, Joel Casser, Internet Sales Manager.

Nov 28, 2016 -

Open Road Volvo Cars of Edison responded

karla, thank you so much for the review! We're glad to hear that your service appointment went smoothly. Your time is the most important thing to us here at Volvo of Edison. We hope to see you again soon, and thank you again for the review. Sincerely, Joel Casser, Internet Sales Manager

November 22, 2016

Andrew gave me a straight forward deal with honesty. Car shopping is usually an anxious experience, especially when managers complicate negotiations. Andrew was patient and negotiated an excellent deal f More

by Tom Metro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Levy
Nov 22, 2016 -

Open Road Volvo Cars of Edison responded

Hi Tom Metro, Thank you for the five-star review! We really appreciate your kind feedback and recommendation. I'm glad that Andrew was able to assist you with your new Volvo S60. It is a great car with many features and amenities that we know you'll enjoy. If you have any further questions or concerns please let us know. Thank you for coming in! Best, Joel Casser, Internet Sales Manager.

November 21, 2016

Cheap referral program... I referred someone to Edison Volvo. That person purchased a 2016 SUV and my finders fee for that sale on a 30,000 plus vehicle was a measly 50.00.... More

by Bamboozled
Recommend Dealer
No
Employees Worked With
Jeff Long, Andrew Levy
Nov 28, 2016 -

Open Road Volvo Cars of Edison responded

We're sorry to hear that you did not feel that your finders fee was fair. We always appreciate customers referring us to their friends and family. Although you do not agree with the amount you were compensated, we would still like to thank you for the referral. Take care. Sincerely, Joel Casser Internet Sales Manager

November 12, 2016

By far best dealer experience! Starting with my saleswoman Cindy to all the staff of the service department, excellent experience and wouldn't go anywhere else!!! Would recommend de More

by Johnjr68
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cindy Innacelli, Craig Wondolosk, Ana Paula Lavoura
Nov 15, 2016 -

Open Road Volvo Cars of Edison responded

Johnjr68, Thank you so much for your wonderful review. I am so thrilled to hear that you continue to have excellent experiences with both our sales and service departments! I greatly appreciate your recommendation and thank you for being such a loyal Volvo of Edison customer. All the Best, Joel Casser, Internet Sales Manager

November 09, 2016

New lease of xc60 Kevin did a great job working with me to get my payment and trade in exactly where it needed to be. I would recommend him and Volvo of Edison to anyo More

by vpagliarello
Recommend Dealer
Yes
Employees Worked With
Kevin Bay
Nov 10, 2016 -

Open Road Volvo Cars of Edison responded

Hello vpagliarello, Congratulations on your new XC60! I am so pleased to hear that you had such an excellent experience with Kevin. Kevin is an asset to the Volvo of Edison team and you can tell that he truly cares about his customers and always has their best interests in mind. I appreciate that you chose Volvo of Edison and thank you so much for recommending us. Enjoy your new Volvo! All the Best, Joel Casser, Internet Sales Manager

November 03, 2016

Consistently excellent service with a smile and efficient al Edison Volvo has given me reliable excellent service ever since I bought my 2005 s40 there. They always treat the customer with courtesy and do a grea More

by Dap
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Bay, Jim Cole, Craig Wondolosk
Nov 04, 2016 -

Open Road Volvo Cars of Edison responded

Hello Dap. Your review is greatly appreciated. We are the way to go when you need a repair of your Volvo. Thank you for choosing Volvo Of Edison. Sincerely, Joel Casser, Internet Sales Manager

November 02, 2016

Very Happy Volvo Owner We purchased 3 Volvo's from Volvo of Edison, still have 2 of them and will be trading in 1 for another soon. Very happy with service we receive there More

by Michael XC70
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris L (not sure of his last name)
Nov 04, 2016 -

Open Road Volvo Cars of Edison responded

Hello Michael XC70. Thank you for taking the time out of your day to submit your gracious review. We really appreciate your customer loyalty. We take great pride in our exceptional service and I am glad you took note of that. We can't wait to see you again. Thank you for choosing Volvo Of Edison. Sincerely, Joel Casser, Internet Sales Manager

October 31, 2016

superb We have had a smooth purchase process with them. Though we had a breakdown of the car next day, they were very reactive, towed the car back to dealer More

by Dave
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Levy, David Long
Oct 31, 2016 -

Open Road Volvo Cars of Edison responded

Hello Dave. Thank you for the excellent review. Your feedback is extremely valuable to us. It is good to hear your experience with us was to your liking. I am glad to hear we have your recommendation. Please enjoy your new vehicle. Sincerely, Joel Casser, Internet Sales Manager

October 30, 2016

Bought a used car I bought a used Volvo and the process was easiest process I ever experience buying a car. Andrew was a pleasure to deal and he went beyond in custome More

by Cat
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Levy
Oct 31, 2016 -

Open Road Volvo Cars of Edison responded

Hello Cat. Your review is greatly appreciated. Indeed, Andrew is a great salesmen. He is one of our best and he always fulfills his customers' car-buying experience. Thank you for choosing Volvo of Edison. Sincerely, Joel Casser, Internet Sales Manager

...
52
...