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Open Road Volvo Cars of Edison
Edison, NJ
640 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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640 Reviews of Open Road Volvo Cars of Edison
May 30, 2022
Sam helped me so much! I love my new car they worked with me and helped me get the car that meets all of my needs! Thank you sam and Andrew! I love my new car they worked with me and helped me get the car that meets all of my needs! Thank you sam and Andrew! More
by Pgraham718
Employees Worked With
Sam Allafi, Andrew Nam
May 24, 2022
Had a very pleasing experience at Open Road although I bought a Pre-owned they made me feel like a king...My hats off to the ladies and gentlemen at that facility... bought a Pre-owned they made me feel like a king...My hats off to the ladies and gentlemen at that facility... More
by anardone57
Employees Worked With
Leo Angelicola, Matthew Klepper
May 21, 2022
Sam Allafi is one of the best advisors I’ve ever dealt with. He was patient, kind, and very understanding. You know when someone is a peoples person and he is. He got me more for my trade in and also drop with. He was patient, kind, and very understanding. You know when someone is a peoples person and he is. He got me more for my trade in and also drop a little something on the sticker price. He made my wife and I experience second to none! Thank you so much for all of your help and hard work! I also would like to thank his manger Kevin and the fiancé manger Andrew for everything you guys did for me. More
by mallolfrancisco1
Employees Worked With
Sam Allafi, Andrew Nam
December 30, 2021
After spending a good part of this past week searching for a vehicle, we stumbled upon Open Road Volvo, which happened to have one of the cars that we were considering. Despite the appearance of the deale for a vehicle, we stumbled upon Open Road Volvo, which happened to have one of the cars that we were considering. Despite the appearance of the dealership due to current remodeling, we were warmly greeted by a salesman whose name was Matt Klepper. As the saying goes, “third time’s a charm” and it couldn’t have been more accurate. Open Road Matt was the 3rd Matt that we dealt with this week as we tried to find the right car. He was upbeat, knowledgeable, and sincere throughout the entire transaction. Matt listened to our concerns and opinions, and truly heard what we were saying. He treated us with respect, gave us all of his attention, and did not rush us through our purchase. If you are in the market for a car, consider visiting Open Road Volvo, and ask for Matt. More
by LoraInglisa
Employees Worked With
Andrew Nam, Matthew Klepper
December 05, 2021
Inquired about a Certified Pre-Owned vehicle and made an offer per their online deal platform. Upfront they disclosed $399 VIN etching fee and a hefty $799 documentation fee in addition to the standard lice offer per their online deal platform. Upfront they disclosed $399 VIN etching fee and a hefty $799 documentation fee in addition to the standard license, registration and state taxes. I offered to pay about $500 documentation fee (which is still high but similar to what other Volvo dealers have charged) and refused to pay the VIN etching fee as that is pure profit and not needed. They countered with an additional $2600 in fees on top of the VIN etching, that were not initially disclosed on their website. They wanted $1900 in prep fees (do they not account for these when they take the vehicle in?) and almost $700 in what was called "3 Year Maintenance". I replied back that I would not pay those fees and asked them to consider my original offer as I agreed that the vehicle was priced fairly. They declined, which is their right. I have no doubt that they will find customers that will pay those undisclosed and unnecessary fees that are pure dealer profit and have little to nothing to do with the actual cost of the vehicle. Please Google which fees that you should be paying and that are legitimate when you are negotiating a vehicle purchase. I appreciated the communication, which is why I added a star but it appears that they are setting the prices of the vehicles artificially low in order to make up for it with these extra fees. Also, I suggest doing everything you can from home before going in for a test drive. I would have wasted quite a bit of time had I gone in to look at the vehicle only to find out that their pricing is not at all upfront. More
by BurghRocks
Employees Worked With
Matthew Klepper
May 22, 2021
Very simple, not just the best Volvo dealership. The best dealership overall, hands down. Robert Sorg is extremely thorough when servicing your car and talking care of the thing that matters the most to you dealership overall, hands down. Robert Sorg is extremely thorough when servicing your car and talking care of the thing that matters the most to you when travelling with your love ones. Thank you and be safe. Vincent Ferrara More
by watertunnel4
Employees Worked With
Barry Chaskes, Robert Lidondici, Matthew Klepper, Michael Manhary, Andy Zhang, Christopher Womble, Robert Sorg
April 01, 2021
Chris is always courteous and responsive and shows great concern in making sure that your car gets the best quality service that is needed. He's very professional and makes sure that you're satisfied by ad concern in making sure that your car gets the best quality service that is needed. He's very professional and makes sure that you're satisfied by addressing any concerns. Also, scheduling an appointment was very convenient, as well. More
by Ron B
Employees Worked With
Christopher Womble
March 18, 2021
The worst experience buying an used car. The NJ temporary plates expired a week ago and they never sent me the registration of the car and the new plates. So I can't drive my own car. I called several times plates expired a week ago and they never sent me the registration of the car and the new plates. So I can't drive my own car. I called several times but nobody answer calls or respond my emails. Don't waste your time in this dealership. Unprofessional and incompetent staff. More
by Gmontana2005
Employees Worked With
Christopher Mazzeo, Marlon Colonia
March 17, 2021
Recently leased a V60 Cross Country from Open Road Volvo and the experience could not have been better! Matt was extremely helpful and made the process painless. When I picked up my car Matt was truly happy and the experience could not have been better! Matt was extremely helpful and made the process painless. When I picked up my car Matt was truly happy for me. I also worked with Andrew to complete the paper work and he too was a pleasure to deal with. Very happy with my car, but I look forward to working with Open Road in the future. More
by jbnjm
Employees Worked With
Andrew Nam, Matthew Klepper
February 17, 2021
Just leased a new S-60 from Open Road. The team consisting of Andy Zhang, Vatch, Andy Nam and Everton who explained all the new features made this transaction very smooth. They were professional, f consisting of Andy Zhang, Vatch, Andy Nam and Everton who explained all the new features made this transaction very smooth. They were professional, friendly and a pleasure to work with. More
by AG
Employees Worked With
Vatck Kervorkian, Everton ? who explained new features., Andrew Nam, Andy Zhang
