Open Road Volvo Cars of Edison
Edison, NJ
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640 Reviews of Open Road Volvo Cars of Edison
Great experience! I have never had an easier time buying a car! Great customer service and great staff. We were treated with such ease and professionalism, very impress I have never had an easier time buying a car! Great customer service and great staff. We were treated with such ease and professionalism, very impressed! More
Happy Customer!! Ask for Jesus and Rudy if you’d like knowledgeable, respectful, and attentive sales people. They never pushed me but instead, were patience and under Ask for Jesus and Rudy if you’d like knowledgeable, respectful, and attentive sales people. They never pushed me but instead, were patience and understanding of my budget as well. It was a pleasure buying from them. More
First 10k service Great service provided. I dropped my car off early in the morning, was updated during the day and asked if I wanted to swap in new wipers and had a fa Great service provided. I dropped my car off early in the morning, was updated during the day and asked if I wanted to swap in new wipers and had a fairly easy pick up. More
Taillight Troubles in, out, hello, goodbye, dropped 5pm Tuesday, picked up 5pm Wednesday, no muss, no fuss, I am super busy, so the experience is more than I could have in, out, hello, goodbye, dropped 5pm Tuesday, picked up 5pm Wednesday, no muss, no fuss, I am super busy, so the experience is more than I could have hoped for More
Water in car from sun roof After heavy rain there was a lot of water on my car. This happened last year due to clogged drain in sunroof . I am surprised that it happened again . After heavy rain there was a lot of water on my car. This happened last year due to clogged drain in sunroof . I am surprised that it happened again . More
What a Great Experience! They are very friendly and knowledgeable and welcoming and try to go the extra mile for you. They work with you on the pricing and let you know of an They are very friendly and knowledgeable and welcoming and try to go the extra mile for you. They work with you on the pricing and let you know of any savings that can be found. They explained everything about the car and its safety features, etc. More
Truly Exceptional Service From booking my service appointment through the appointment itself I was provided with truly exceptional service. Upon receipt of the notification fr From booking my service appointment through the appointment itself I was provided with truly exceptional service. Upon receipt of the notification from the vehicle that it was time for servicing the service department reached out to schedule an appointment; couldn't have been easier. Mr. Sorg was welcoming and professional when I arrived and when closing out. Waiting area is clean and pleasant. More
Excellent Service Center I had an issue with the brakes. First, I got the appointment within 3 days. Second, I spent only 2-3 minutes to drop off/check in the car at the ser I had an issue with the brakes. First, I got the appointment within 3 days. Second, I spent only 2-3 minutes to drop off/check in the car at the service desk. Third, and most importantly, the brakes were repaired completely and quickly, and while there, an upgrade done for a GPS recall. Fourth (icing on the cake), the coffee machine in the waiting area makes a really decent cup of cappuccino! More
One of the best dealer experience. To be honest, Edison was the last dealership that almost never happened. We worked out a deal with a dealer 80 miles away from home. Would have saved To be honest, Edison was the last dealership that almost never happened. We worked out a deal with a dealer 80 miles away from home. Would have saved a day of failed negotiations if we chose Edison in the first place. Eileen from their internet sales department - very sweet woman but slow at the responses. Nevertheless, she got us the pricing we wanted and the information we needed. So any interested buyers, give her a chance and time to respond. Dealership has a huge lot, with tons of inventory. Everyone was cordial to me but especially my father who did not communicate well as English is not his first language. Jason from sales is one of the best out there. He's humble, and knowledgeable. Patient with out questions as well as effective at meeting and executing our requests. Jose, finance manager worked to get us the best interest rate. He was patient with our questions and was not pushy at all. Chris from service was very professional. For prospective buyers, who are more comfortable with internet sales - try to call in as well and ask for sales. (If the responses take a while) Their receptionist is also one of the nicest. Edison Volvo as a whole, very true to their words. We have nothing bad to say about this dealership and their employees. Remember to ask for Jason in sales. More
Transparency and reapect Transparency and respect are the best terms I can use to describe the experience I had with this dealership. From the moment you walk in you knew you Transparency and respect are the best terms I can use to describe the experience I had with this dealership. From the moment you walk in you knew you were treated as a person and not a check. They were knowledgeable, courteous, and professional in all of our inquiries. I cannot recommend them enough for anyone else looking for a vehicle. More