Back

Open Road Mazda of Morristown

Morristown, NJ

4.0
191 Reviews

108 RIdgedale Avenue

Morristown, NJ

07960

Directions

By Type

191 Reviews of Open Road Mazda of Morristown

September 04, 2021

Very friendly and very helpful. I bought my car and they help me with all my requirements what we need in our car and in my budget. More

by Saeed
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marty
June 08, 2021

Very friendly, honest dealership. Just leased our 4th car from them. This time it's a CX-30. Was worried about bait and switch but never happened. Got exactly what i wanted and they went and got the car for More

by jedstein
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meghan, Thalia, Steve
Jun 23, 2021 -

Open Road Mazda of Morristown responded

We are ecstatic to hear that you were able to purchase your new CX-30 without the hassle! We strive in delivering the best experience and seeing that it was so, just brings us delight! Congratulations on the new Mazda!

May 30, 2021

Nothing but trouble and issues with this dealership from day one, first they screwed up my paperwork and double charged me for gap insurance, it took two weeks to get it corrected because nobody would retur More

by damon389
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ernie
February 17, 2021

Had a great experience in buying my used Mercedes Benz C300. I recommend this dealer to anyone looking to buy a used or new vehicle. More

by Lourdrik
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julio
February 13, 2021

Do not go here they will try to rip you off when its time to sign the contract. They will lie to your face and will tell you for example 400 dollars a month and on the contract saying 450. They will try to m More

by Hollywood
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Snake inconsiderate
Mar 09, 2021 -

Open Road Mazda of Morristown responded

Dear Hollywood, I regret that you had such a negative experience with our dealership but I do, however, appreciate your feedback. There are many variables that can lead to a change is a monthly payment from the moment you receive your first quote to the very end of the negotiation. I am certain that no one intended to defraud you and if we fell short in terms of explaining the change in your payment, I apologize. Best Regards, Joe Billotti Vice President Open Road Auto Group joseph.billotti@openroad.com (908) 334-4384

January 28, 2021

Sherif Haskaj is the best of the best! Professional, personable, friendly. Our experience buying a new car was just what we hoped for. This was the 2nd recent visit we had buying a new Mazda and we fo More

by Lori L
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sherif Haskaj
January 14, 2021

Our salesman was polite and courteous BUT the gentlemen in finance department Ernie was less than pleasant. He is rude, arrogant and very disrespectful. He gave us his "southern boy charm" but we were less More

by susan
Customer Service
Recommend Dealer
No
Employees Worked With
Dan
December 14, 2020

I leased my Mazda3 from Dan on Dec. 4th and have a great experience with him. He explained every functions of the car. Highly recommendation to other buyers. More

by longiliu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan
November 26, 2020

Had a great experience at Open Road! I purchased my vehicle from Josh and he was very helpful and accommodated to everything i needed. I am very satisfied with my purchase. More

by Sky Perks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh
October 06, 2020

Open Road Mazda is the best! Daniel and the entire team there made buying a new CX5 during COVID a true pleasure!! I highly recommend this dealer. More

by mikewade_usa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel
...
6
...