Open Road Mazda of Morristown
Morristown, NJ
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191 Reviews of Open Road Mazda of Morristown
Semyon Chertov is fantastic! Even though we didn't have an appointment, he treated us very nicely and made everything transparent and efficient. Excellent experience! Even though we didn't have an appointment, he treated us very nicely and made everything transparent and efficient. Excellent experience! More
Margret was fantastic! Very professional, knowledgeable, helpful, patient and kind. Best lease experience I have had so far. Once I got the car, she took the time to guide Very professional, knowledgeable, helpful, patient and kind. Best lease experience I have had so far. Once I got the car, she took the time to guide me through all the settings in the care (there are so many!), and helped me set up the app. I had an incident with the finance team that she helped me address as well. I would use them again, definitely recommend Open Roan Mazda. More
From first contact through final purchase, I couldn't be more impressed with how I was treated by everyone I interacted with at Open Road Mazda of Morristown, especially Robert Anastasi and Beatriz Santoro. more impressed with how I was treated by everyone I interacted with at Open Road Mazda of Morristown, especially Robert Anastasi and Beatriz Santoro. Bob & Beatriz were polite & courteous, but more importantly helpful & human. They struck the perfect balance between being attentive and not overbearing. Bob & Beatriz were always available to answer questions or ease concerns via email, phone call, or text message. They were flexible to work with whatever mode of communication was most convenient for me at the time. Unlike just about every other experience I've had exploring purchasing a car, I was never inundated with a seemingly ceaseless barrage of form emails, calls, or texts and my preference for being contacted primarily by email & text was respected. Just like that, the days & nights of having a dealership repeatedly call and leave multiple voicemails throughout the long workday were a thing of the past! I was so delighted by Open Road Mazda of Morristown; I continued working with them despite the hour or so drive from me and literally having to pass another Mazda dealership on my way to there. Overall, in what is usually an incredibly stressful process, the staff made me feel at ease and actually enjoy buying a car. Traveling the extra distance to work with this dealership was absolutely worth it and I couldn't recommend them any more highly. More
Semyon at Open Road Mazda was excellent He spent alot of time with us as well as being very patient with us . His knowledge of the product and his explanations of competitors product were very throu of time with us as well as being very patient with us . His knowledge of the product and his explanations of competitors product were very through . He dis well by us and the fact we returned for a second Mazda showed our confidence in the car. The followup proces of speaking to the financial person left us a little disappointed as we had to wait what seemed to be an inappropriate amount of time even though we had an appointmeent . Semuon tried to move thing alomg but failed to expidite the issues. Semyon however went out of his way to appease us in our disappointment in this phase of the purchse I would reccommend dealing wiith Semyon if you are interested in a Mazda More
Thank you to Semyon for all your help and support in picking out my new Mazda! I love it! If you want a very knowledgeable, kind and helpful salesperson, contact Semyon. Open Road Mazda made my car picking out my new Mazda! I love it! If you want a very knowledgeable, kind and helpful salesperson, contact Semyon. Open Road Mazda made my car buying experience seamless. They are top notch! More