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Open Road Mazda of Morristown
Morristown, NJ
191 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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191 Reviews of Open Road Mazda of Morristown
June 08, 2024
Leasing a 2024 Mazda with Semyon (Simon) was nothing short of spectacular! From start to finish, the process was a breeze. Semyon made everything incredibly easy and lightning-fast. We agreed on terms o short of spectacular! From start to finish, the process was a breeze. Semyon made everything incredibly easy and lightning-fast. We agreed on terms over the phone, and by the time I arrived, the car was prepped and ready to go. I landed an unbeatable deal and felt genuinely valued as a customer. If you're looking for a hassle-free leasing experience with exceptional service, Semyon is your go-to guy! More
by KaiyaH
Employees Worked With
Semyon Chertov
May 03, 2024
Robert Anastasi (sales) was great to work with at Openroad Mazda. Got the whole deal done and agreed to over email, so when I got to the dealership to sign and p/u the car, there was no negotiating Openroad Mazda. Got the whole deal done and agreed to over email, so when I got to the dealership to sign and p/u the car, there was no negotiating necessary. More
by mwcarinfo
Employees Worked With
Robert Anastasi
April 23, 2024
I have had a very disappointing experience with OpenRoad Mazda thus far. We were purchasing a used CX5 - and it was not until we were singing the paperwork that they produced the car fax report which showe Mazda thus far. We were purchasing a used CX5 - and it was not until we were singing the paperwork that they produced the car fax report which showed it had an accident. We were told that the accident was very minor - a scratch on the bumper - but the person still went through insurance to get it fixed. So we did not buy that car. And unfortunately, we were stupid enough to buy a different used car. This one needed new brake pads, which they did not think they did because they were a 6 (right on the borderline). We eventually got them to agree to give new brake pads and when I went to the appointment that they scheduled for us they said we were not in the system They said they could do the work, but that it would take about 8 hours because they had other cars to work on. I asked for a ride home (about a 15 minute ride) so I did not need to stay there all day - they could not give me a ride. I decided to leave and will need to reschedule. Unfortunately, this is the place we are suppossed to go for service for the life of this car. I am looking into alternatives because I feel misled and do not trust this dealership. Too many red flags. More
by scottcirillo
Employees Worked With
Mikahil (Sales), Greg (Service)
March 05, 2024
Mikhail at Open Road Mazda, Morristown is great! I leased my first Mazda with him 3 years ago after going to 2 other dealership’s which I spent hours at, when I met with him the process took about a I leased my first Mazda with him 3 years ago after going to 2 other dealership’s which I spent hours at, when I met with him the process took about an hour. I traded in my car at the end of my lease last week and got into a new lease with him again. I trust his expertise and how seamless he made the process and will definitely be going back to him when this lease is up. I’ve dealt with many dealerships in the past with different cars I’ve had and I always dreaded having to deal with dealerships because none of those were easy. I can’t say that about Mikhail, or Open Road. Professional and organized and that makes me trust in them. And, after several cars, my favorite by far is a Mazda! Never had the same car twice but I’m planning to stick to Mazda’s. More
by Kj.soccermom3
Employees Worked With
Mikhail Rogozinski
January 06, 2024
Typical pondscum dealership: I said I would have their used car checked by an independant mechanic IF they verified they could process a federal rebate. They told me YES. I spent $373 to have the car chec used car checked by an independant mechanic IF they verified they could process a federal rebate. They told me YES. I spent $373 to have the car checked out, THEN they tell me NO, they are not set up for the rebate, and they refuse to do so. Buyer beware More
by awabooks
Employees Worked With
Sherif Haskaj
December 24, 2023
I worked with Sherif and Melvin and they are both a true asset to Mazda of Morristown. I would highly recommend them. Thank you for helping me with the purchase of my CX5 asset to Mazda of Morristown. I would highly recommend them. Thank you for helping me with the purchase of my CX5 More
by gfrascati3
Employees Worked With
Sherif n Melvin
October 18, 2023
I have been searching for a reliable car with somewhat of a luxurious feel, and my research ended me with Mazda. During my hunt for a good mazda cx-30 - i've had to interact with many sales people from the s a luxurious feel, and my research ended me with Mazda. During my hunt for a good mazda cx-30 - i've had to interact with many sales people from the sleezy misleading ones to the uptight argumentative types. However my experience at Morristown's Mazda has been the best I've had so far. My salesperson Sherif Haskaj was very approchable and knowledged on the vehicles he showed me, I believe he answered my many questions as honestly as he could, and i could tell he was being authentic as my interaction with him revealed the many lies i've been told in other dealerships - especially around warranty and the vehicles history. I really liked how patient he was and how willing he seemed to meet my needs. He even gave me a ride to my bank to get the check i needed to purchase the vehicle. He got me a great deal, and i know this because i know the market value of the car i purchased. There wasn't much to negotiate as the quote i got was free from all the xx that many other dealers put in their quotes. So no time was wasted trying to negotiate away xx items - we could actually focus on only relevant items. I think i saved my self a lot of dollars. If you're looking for a sales person that will do their best and with patience to find you the best deal that meets your needs - Sherif's your guy! More
by Emmanuel
Employees Worked With
Sherif Haskaj
October 15, 2023
Scott in the Parts Department saved my vacation! I purchased the new (gorgeous) 2024 CX-90 and needed a cargo cover for an upcoming driving vacation. I ordered the wrong one off the website, and I I purchased the new (gorgeous) 2024 CX-90 and needed a cargo cover for an upcoming driving vacation. I ordered the wrong one off the website, and I needed the correct one asap! I called parts, and Scott sent me the new one the second I sent him the tracking number for the returned one. Late in the day, on a saturday! amazing. I got the part in time, and all is well. I highly recommend using the Parts Dept in this dealership!! Thank you Scott. More
by Sassy
Employees Worked With
Scott in Parts.
October 07, 2023
I have dealt with Sherif Hasjak for my last 3 car leases. Sherif takes the time to answer any questions you have before purchasing your new car. I knew exactly what I was looking for and In just a few days Sherif takes the time to answer any questions you have before purchasing your new car. I knew exactly what I was looking for and In just a few days i was driving Off the lot with my new 2023 CX 30. The wonderful service Sherif provides I honestly would never go anywhere else ! 🤗 Christina La Pera More
by Cll524
Employees Worked With
Sherif Hasmaj
