Open Road Mazda of Morristown

Great staff and place to go for a new or use car I purchased a 2014 cx-5 got it for a great price the salesman and staff were great and helpful. The warenteees that came with the car were free and pa I purchased a 2014 cx-5 got it for a great price the salesman and staff were great and helpful. The warenteees that came with the car were free and part of the certified pre owned package and the dealership fees were minumal. More

Mid-Life Purchase I recently purchased A Mazda from Open Road in Morristown. The customer service was exceptional. Carlos Silva answered all my questions in a professi I recently purchased A Mazda from Open Road in Morristown. The customer service was exceptional. Carlos Silva answered all my questions in a professional yet friendly manner. Justin Patel added his expertise and knowledge of the vehicle. Finally Mike Mago and I were able to negotiate a deal that didn't leave me feeling taken advantage of. This was my second purchase from Open Road and I look forward to doing business with them in the future. More

The best dealer experience I ever had! We just picked up a brand new CX-3 Touring from Open Road Mazda in Morristown, NJ. Throughout the process I received the complete information about th We just picked up a brand new CX-3 Touring from Open Road Mazda in Morristown, NJ. Throughout the process I received the complete information about the model and choices. Nobody tried to rush me or convince me on something that I don't need. This is a small showroom where they spend the time with you in a relaxed atmosphere. In a couple of hours we drove home with our new red beauty and again I spent my money with pleasure. Great management - Justin and superior sales people - Michael! More

Terrible Buying Experience - go to a different dealer. Really poor experience. Very friendly until negotiating price of the car. Mike, the manager shook hands on negotiated price of the car, then presented Really poor experience. Very friendly until negotiating price of the car. Mike, the manager shook hands on negotiated price of the car, then presented a contract with nearly $1600.00 in additional fees (not including any sales tax). As an example they listed "window etching" and refused to take it off the contract (the windows were not etched!). Several other hand written fees as well. Evidently, you are required to negotiate and shake hands twice at Mazda of Morristown! I walked out. Ended up purchasing from another Mazda dealer (dealer fees were ~$400.00). More

Best car buying experience My salesperson, Amr Elsayed made this the best experience in my many years of buying cars.. He was informative, helpful beyond expectations, and made My salesperson, Amr Elsayed made this the best experience in my many years of buying cars.. He was informative, helpful beyond expectations, and made the whole buying process easy and run smoothly. He went out of his way to help change the car ownership late in the process. His professional behavior was also continued by everyone we had contact with at Open Road Mazda of Morristown. More

Best salesperson - Clark Olver While spending a very long time searching for the best car for me, I met many salesmen at many dealerships, none of whom came even close to Clark. He While spending a very long time searching for the best car for me, I met many salesmen at many dealerships, none of whom came even close to Clark. He was not only well informed about the Mazdas he sells, but also about the competition and was able to give me specific pro/con comparisons. He was even able to alert me to a new model, not yet released, that he thought might be just what I was looking for if I was able to wait. I particularly appreciated the emails he sent with links to published reviews and ratings. As it turned out, I did not choose Mazda, but if that is the car for you, you won't find a more professional or knowledgeable salesperson than Clark Olver. More

Avoid at all costs This was the third Mazda dealer I went to while shopping for my CX-3. Let's just say it was a waste of my time. If you're willing to shop at a plac This was the third Mazda dealer I went to while shopping for my CX-3. Let's just say it was a waste of my time. If you're willing to shop at a place that "doesn't accept personal checks", this may be for you. But be prepared to be treated in a condescending manner and followed out if you fell the need to take some time to think about your options. I had no issues with my salesperson "Susan K.", but unfortunately there were several people in the background calling the shots. Not only were Mike and Carlos extremely high-pressure but rude and threatening as well. Sadly, their behavior affects the salesperson and because of them Susan missed out on a sale. If this was the only place around, I wouldn't have bought a Mazda! More

Great experience-Talk to Clark Just got a new cx-5. So far love the car. Dealt with clark, he was great to work with. Clark knows his stuff, as he own mazdas himself. He didn't Just got a new cx-5. So far love the car. Dealt with clark, he was great to work with. Clark knows his stuff, as he own mazdas himself. He didn't rush us and let us ask a whole bunch of questions. He gave us time to think and went through the mini manual page by page with us. He then sat in the car with me and showed me the features I'd eventually be using. Overall it was a great experience. I felt comfortable throughout the entire process. Much better experience than at mazda wayne (felt very rushed and rude sales people). More

For used cars, Amr Elsayed was the best dealer I bought my car with Amr Elsayed and he was extremely helpful, patient, and reasonable. He was not pushy at all or anything like "car salesman" stereo I bought my car with Amr Elsayed and he was extremely helpful, patient, and reasonable. He was not pushy at all or anything like "car salesman" stereotypes. He has even been in touch afterward to make sure my license and registration were being taken care of and tie up all the loose ends. He worked with us on getting all of the features I wanted within my price range and I walked away with a great car (well under the Blue Book listed value) and great experience. Definitely go see him!! I would even say if someone else tries to help you, ask for him instead (we initially spoke with someone else working there and he was not helpful at all, would have left and gone to another dealer if Amr didn't show up!). More

Professional, honest, extremely competent sales person About two weeks ago, my daughter and I visited Open Road of Morristown in search of a used Mazda 3 in perfect condition with low mileage. We could no About two weeks ago, my daughter and I visited Open Road of Morristown in search of a used Mazda 3 in perfect condition with low mileage. We could not have been luckier than to be introduced to Amr Elsayed, a Sales Consultant there, who took us under his wing to patiently demonstrate a half dozen possible vehicles and answer dozens of questions and spend hours of his time. Open Road is great because it maintains a large inventory of Certified Pre-owned models in near perfect condition. Amr revealed the pros and cons of each vehicle and helped us select the right model for my daughter. Amr then did an outstanding job of giving us a price proposal that was far better than Kelley Blue Book reported. Amr is an absolute pleasure to work with, so much so that when my son's car died, I drove straight to see Amr before considering another dealer. Needless to say, my son drove away with another immaculate car today. He and I simply could not be happier with Amr. Right now, I'm thinking of trading in my current vehicle with Amr, simply because my confidence and level of trust with him is unsurpassed, and that says something as I've been buying cars for 40 years. More