Open Road Honda

Stereotypical Sleazy Dealership This place is a prime example of what a sleazy dealership is. Lures you in with low quotes and refuses to honor anything agreed up. I received an This place is a prime example of what a sleazy dealership is. Lures you in with low quotes and refuses to honor anything agreed up. I received an itemized quote via email from salesperson Leyvis Torres and confirmed over the phone that it was an out the door price over the phone. Leyvis is nowhere to be found when I arrive with salesperson Andy stepping in. Andy of course claims he has no idea what is going on and proceeds to use every shady dealer tactics (up sell, adding additional fees, lying, etc) to make the sale. Andy's manager (didn't get his name) then claims all dealerships use scam tactics to add to the final price. This of course isn't true. There are plenty of dealers willing to provide out the the door prices and honor them. Thankfully I had obtained financing elsewhere and entered the dealership with check in hand. This really limited their options to try to sneak fees in. Needless to say I left the dealership without giving them any business and I would suggest everybody else avoid them also. More

Shady business practice Truecar forawrds my info to this dealership and then a salesperson reached out to me. I asked her what the price is and she gives me a low number and Truecar forawrds my info to this dealership and then a salesperson reached out to me. I asked her what the price is and she gives me a low number and says the fees are extra. When I asked for what the fees are, she would not and says it's their "policy" to work that only in the showroom. I told her that I understand their strategy and asked her to not to call me again and she just hangs up. I have had a similar bad experience from this dealership a few years ago and I was hoping that they have improved but I guess some are born sleazy and you cannot change them... STAY AWAY FROM THIS DEALERSHIP More

Great experience I knew what I wanted and they came through with excellent customer service. Shout out to Willie Rodriguez for his assistance. Didn't waste my time. I knew what I wanted and they came through with excellent customer service. Shout out to Willie Rodriguez for his assistance. Didn't waste my time. More

Excellent sales experience Buying a new car can be a painful and stressful experience with high pressure sales and sale people prioritizing selling the inventory they need to mo Buying a new car can be a painful and stressful experience with high pressure sales and sale people prioritizing selling the inventory they need to move rather than what you want. That was not the case today with Willie Rodriguez. Willie is a skilled salesman, listened to what we wanted, asked the right questions and ultimately sold us the car we were looking for. I have purchased many new cars over the years and this was the best car buying experience. Highly recommend Willie and Open Road Honda. More

Just leased a 2019 accord sport with Willie And Furqan Excellent service, Willie and Furqan were knowledgeable, kind, patient and I couldn’t have asked for a better experience. I would recommend open road Excellent service, Willie and Furqan were knowledgeable, kind, patient and I couldn’t have asked for a better experience. I would recommend open road Honda for anyone who is looking to purchase a new vehicle and be treated with the utmost respect. More

Excellent Sales Force Just purchased a Honda CRV from Willie Rodriguez and received excellent service and care. From beginning to end he made the process easy. Provided exc Just purchased a Honda CRV from Willie Rodriguez and received excellent service and care. From beginning to end he made the process easy. Provided excellent knowledge about both the vehicle and purchase. More

Great experience . Willie Rodriguez made the process very easy thank you so much definitely coming back for my 2nd ! I had a Great experience ask for Willie Rodrigu Willie Rodriguez made the process very easy thank you so much definitely coming back for my 2nd ! I had a Great experience ask for Willie Rodriguez. More

Worst Customer Service !!!! Worst customer service!!!!!!!! STRIKE ONE: Leased a car and agreed to an amount and after paid them $4k, and waited an hour they came back to me and Worst customer service!!!!!!!! STRIKE ONE: Leased a car and agreed to an amount and after paid them $4k, and waited an hour they came back to me and told me they cannot honer the agreement. STRIKE TWO: Called more then a dozen times and left various messages and even spoke to managers just to get basic info such as getting a loaner while car being repaired and now two weeks later and multiple calls - NO RESPONSE!!!! - Take my advise and save yourself frustration and get a car from anywhere else such as Sansone dealership where customer service is next to none then these guys. After you sign the dotted line they dont care about you or your car. First and last time I am getting a car from these guys. More

Great!!! Willie Rodriguez was great. From beginning to end he was very attentive to my needs and very patient. I’d recommend Willie Rodriguez to anyone. Willie Rodriguez was great. From beginning to end he was very attentive to my needs and very patient. I’d recommend Willie Rodriguez to anyone. More

very good experience A very good experience, very professional, respectful and courteous. Very knowledgeable, explained everything every thoroughly and answered all my qu A very good experience, very professional, respectful and courteous. Very knowledgeable, explained everything every thoroughly and answered all my questions. Made the experience easy and in a timely manner. More