Open Road Honda

Bait and Switch I went to this dealership since they were part of the Costco Auto buying program. I was given a price over the phone by Elizabeth Pereyra of $25,886. I went to this dealership since they were part of the Costco Auto buying program. I was given a price over the phone by Elizabeth Pereyra of $25,886. When I asked about my trade she referred me to their website where you could get an estimate of your trade based on information about the car. She assured me that unless something was significantly different than the info I entered, the trade value would be pretty close to the estimate given of $11,200. I wanted to know what I was going to be paying before going to the dealership. When I get to the dealership the first price I was given was $28,387 for the car and $7,000 for my trade. I asked why was the Costco price $2,500 higher than the price I was given over the phone and why was the trade $4,000 less than the estimate given from their website. The salesman, (forgot his name) said there were some scratches on the car. I told him his price was ridiculous and I was leaving. He comes back with $9,000 for my car. It was still no where near the quote I was given over the phone and I told him I want the deal I was quoted over the phone. He leaves again and come back with a final price of $21,800 all in taxes and fees. I reiterated I wanted the deal I was quoted over the phone and his response was they couldn't do that. He was very upset and ripped up the paper with the numbers and throws it in the garbage as we got up. The best part of this is, I bought the same car at another dealership and paid $18,600 all in with fees and taxes. Make sure you are an informed customer before going to this dealership. More

Bait and switch pricing They offered a good price via the internet, promised via phone it was a true out-the-door offer, but when we visited in person they presented an offer They offered a good price via the internet, promised via phone it was a true out-the-door offer, but when we visited in person they presented an offer with $1500 of additional accessories that could not be removed. We left. More

VERY HAPPY We obtain our new car about 3 weeks ago and still remember the good experience we had with Willie Rodriguez - he took the time to show us what we were We obtain our new car about 3 weeks ago and still remember the good experience we had with Willie Rodriguez - he took the time to show us what we were looking for. After deciding on what to buy Nicolas Demagalhaes took care of the rest making the process easy for us, even after taking the time to explain our options without making us feel forced. He gave us an excellent customer service and will definitely recommend this dealer for our family’s car needs. More

Beware, Open Road Honda is a cheater , a cheater. They offer a low internet out of door price, via email and to attract you walk in even you are out of state. When you show up, they , a cheater. They offer a low internet out of door price, via email and to attract you walk in even you are out of state. When you show up, they offer a higher price including some dealer options, which you don't need. The sales take your driver's license information and even a credit card and pretend to negotiate with the manager. Once they take your information, they will not offer the internet price, and force you to purchase at a higher price. They use your information to lock your name in the system. you can not get the lower price from other dealers. BEWARE !!! They are the cheaters, sales and manager. More

Buying a new car Willie Rodriquez at Open Road Honda was a pleasure to deal with during my car purchasing process yesterday. He was professional and friendly and made Willie Rodriquez at Open Road Honda was a pleasure to deal with during my car purchasing process yesterday. He was professional and friendly and made what is usually a pain in the neck ordeal so much easier! More

Best place to buy a car This place is amazing! I went there looking to trade in my lease and Kevin went above and beyond to make me happy. Spent hours on more than one day he This place is amazing! I went there looking to trade in my lease and Kevin went above and beyond to make me happy. Spent hours on more than one day helping to get me into the right car for the right price. He is truly amazing. I am so happy with my car and will 100% be returning to work with him in the future. More

Do your research and go - they will match or beat any price After reading reviews on this website, I was a little skeptical but decided to visit because this was the nearest dealership. I had a great experience After reading reviews on this website, I was a little skeptical but decided to visit because this was the nearest dealership. I had a great experience. It helped a lot that I had requested quotes from several dealers and had a good idea for what a good price will be. They gave me a better deal that the best quote I had received. (They and most dealerships will only acknowledge written quotes only). It took a long time with financing and to finally get to drive the car home but that is usually how it goes. Overall the sales agent, manager and the finance person all were very friendly and worked with me and my budget. I do recommend this dealership for new cars. (My used/certified car purchase experience was not too great). More

Andy Andy and Andy great SaLes person & straight forward I bought car from Andy and he’s helped me choose car suitable for me and guided me step by step of the process of buying a car that right for me I’m v I bought car from Andy and he’s helped me choose car suitable for me and guided me step by step of the process of buying a car that right for me I’m very happy with the deal and the outcome ! Andy your the man actual this guy remind me of Bruce Lee ... More