Open Road BMW

I have always had a pleasure to deal with your shop and sales representative. What I like the most is the understanding of my needs and smoothness of the provided customer services. It is the second time I sales representative. What I like the most is the understanding of my needs and smoothness of the provided customer services. It is the second time I deal with your dealership and second time I experience the best service I could expect. Thank you very much. More

AHMED FARAQ IS AN OUTSTANDING SALESMAN AND HONEST PERSON WHO HAS A VERY GOOD CUSTOMER SERVICE SKILL..I WENT TO THE OPEN ROAD BMW JUST TO DO A TEST DRIVE ON THE X5 BUT WITH THE FRIENDLY ATMOSPHERE @ THE DEAL WHO HAS A VERY GOOD CUSTOMER SERVICE SKILL..I WENT TO THE OPEN ROAD BMW JUST TO DO A TEST DRIVE ON THE X5 BUT WITH THE FRIENDLY ATMOSPHERE @ THE DEALERSHIP I ENDED UP BUYING THE X5..AHMED IS AN HONEST MAN WHO LOOKS OUT FOR THE BEST INTEREST OF THE CUSTOMER.HE MADE MY EXPERIENCE OF BUYING THE X5 VERY SIMPLE AND EASY.THE SALE WAS SMOOTH WITH THE HELP OF (MIKE THE SALES MANAGER,)ALEX(SALES MANAGER)AND THE LAST BUT NOT THE LEAST (KRISTINE FINANCE MANAGER)WHO FINISHED IT UP..EVERYTHING ABOUT THE DEALERSHIP WAS GREAT FROM CLEANLINESS OF THE DEALERSHIP,THE POLITE EMPLOYEES AND THE GREAT HOSPITALITY AND THE KNOWLEDGEABLE SALES PERSON AHMED FARAG..ONE THING I WILL NEVER FORGET WAS THAT AS SOON AS AHMED SAW ME HE SAID 'LUCY TRUST ME YOU WILL LOVE THE TRUCK'..TRUE TO HIS WORD I REALLY LOVE THE TRUCK.THANK YOU SO MUCH AHMED YOU ARE THE BEST..I HAD A WONDERFUL EXPERIENCE WITH OPEN ROAD BMW . More

IGAL TADJIEV IS AN AMAZING CLIENT ADVISER. HE WORKED DILIGENTLY TO PROVIDE MY HUSBAND AND ME WITH THE BEST CUSTOMER SERVICE IMAGINABLE!! THIS IS OUR FORTH VEHICLE WE'VE PURCHASED THROUGH OUT THE YEARS F DILIGENTLY TO PROVIDE MY HUSBAND AND ME WITH THE BEST CUSTOMER SERVICE IMAGINABLE!! THIS IS OUR FORTH VEHICLE WE'VE PURCHASED THROUGH OUT THE YEARS FROM OPEN ROAD BMW OF EDISON AND BY FAR THE BEST AND EASIEST EXPERIENCE TO DATE. HE IS EXTREMELY LIKABLE BUT MOST OF ALL KNOWLEDGABLE IN HIS FIELD OF WORK. IT WAS A PLEASURE DOING BUSINESS WITH HIM. More

Nitin was very helpful, reasonable and fair. He made sure that I was familiar with all the features in my new car. I will continue to work with him in the future. sure that I was familiar with all the features in my new car. I will continue to work with him in the future. More

Nitin was very honest and convincing. He tried every which way to prove to us that the BMW is the car for us. Changing over from a Mercedez-Benz to a BMW was a very difficult decision to make. I will r which way to prove to us that the BMW is the car for us. Changing over from a Mercedez-Benz to a BMW was a very difficult decision to make. I will recommend Nitin to anyone of my friends and family. More

The service we have received from Igal Tadjiev was outstanding. He was extremely informative, polite and answered all of our questions. He often follows up with us as well. He is a real asset to outstanding. He was extremely informative, polite and answered all of our questions. He often follows up with us as well. He is a real asset to this dealership. Kind regards, Cindy & Joe Gagliano More

Open Road BMW did everything possiable to put me in the right car at the right price and ensure that I'm happy customer. They showed they care, make service easy and give me nothing to complain about. right car at the right price and ensure that I'm happy customer. They showed they care, make service easy and give me nothing to complain about. More

Everything about this dealership was great! From the cleanness of the dealership, the polite employees, the great hospitality and the knowledgeable sales staff, especially one salesperson named ANDREW cleanness of the dealership, the polite employees, the great hospitality and the knowledgeable sales staff, especially one salesperson named ANDREW BENTI. Andrew was very polite,very knowledgeable about BMW's and great to work with. Andrew made my TOTAL experience at Open Road BMW very enjoyable! I would definitely recommend this dealership but also would recommend ANDREW BENTI as the salesperson. More

My experience with Marlen was the best experience so far at Open Road BMW in Edison. Not only did I get the car I wanted, I got it at a great price. I expected to pay an insane amount and I actually got t at Open Road BMW in Edison. Not only did I get the car I wanted, I got it at a great price. I expected to pay an insane amount and I actually got the car for less than what I am paying now. I was so happy with the overall experience that I already recommended two of my friends to Marlen. There is nothing better than driving a BMW. I know if I ever have a problem with the car, I just bring it in for repair and I never have to worry about the cost. I love these cars. I would recommend Marlen Gafanovich to anyone out there. He was the best, so happy with my new car! More

I had the pleasure working with Justin Patel, the Sales Manager on my purchase. He was ver knowledge and patience with me. He make the experience very pleasant and I would highly recommend hipe to my frien Manager on my purchase. He was ver knowledge and patience with me. He make the experience very pleasant and I would highly recommend hipe to my friends and families. More