Open Road BMW

Thomas Leis, has the characteristics needed to sell BMW products also he creates an important relationship with his cutomers. Tomas is an effective seller that has the ability to solve problems,gain convic products also he creates an important relationship with his cutomers. Tomas is an effective seller that has the ability to solve problems,gain conviction, proactive, translate features into benefits and also win by closing sales. One thing I like about Thomas is he has the ability to maintain price integrity and the fact that he sells for the love of helping others get what they want rather than for the love of money. Finally, thomas has visions, he does not think about today or tomorrow but years ahead. He stays in contact with his or her customers, follow up appropriately and as a result I am very happy with him and I highly recomend him. More

Every place I have always purchased or leased a vehicle has been hastle in negociation and hours. With Thomas Leis at OPEN ROAD BMW in Edison I told him what I was looking for and what my budget was and he has been hastle in negociation and hours. With Thomas Leis at OPEN ROAD BMW in Edison I told him what I was looking for and what my budget was and he made possible. I was out in my 2008 BMW in less than 3hrs. They have the best interest rates in pre-owned, and I guarantee you will not be disapointed. When I'm ready to upgrade, I can certainly will not go anywhere else. My applause to OPEN ROAD BMW of Edison! Sicerely, Arnaldo Garcia More

I'm a small business owner, my lease on my BMW was up, economy is not great right now, I got a call from Thomas to come down and look at some car. Thomas got me a great deal on a Certified pre-owned BMW. economy is not great right now, I got a call from Thomas to come down and look at some car. Thomas got me a great deal on a Certified pre-owned BMW. My credit score's not what it was, but Alex & Kristen got me approved at a good rate, so I was able to purchase the new vehicle. i would highly recommend the team of Thomas, Alex and Kristen to anyone in the market for a new car. Happy Owner of a Certified Pre-owned BMW. More

Very happy with the outcome of my experience at Open Road BMW. I went in there knowing what I wanted and they tracked down the specific car I wanted with the options I wanted in no time and I had shortly af BMW. I went in there knowing what I wanted and they tracked down the specific car I wanted with the options I wanted in no time and I had shortly after my first visit. The explanation of the car and the features it had when I picked it up were very detailed and helpful. I'm so happy with my car and cannot wait to get out of work today to drive home. My overall experience was great and I would reccomend a visit to Open Road BMW if you're in the market for a BMW. More

Igal Tadjiev was very professional and provided us with a very good customer service. However the whole process of picking up the car was too long, it would be muhc nicer experince if i wouldnt have have very good customer service. However the whole process of picking up the car was too long, it would be muhc nicer experince if i wouldnt have have to wait that long. More

I've had a great experience. Igal has been very helpful. He understood my needs and he did all what he could to get my new car in a very friendly atmosphere. Igal is a great profesional. Thanks you He understood my needs and he did all what he could to get my new car in a very friendly atmosphere. Igal is a great profesional. Thanks you More

Drew was friendly, knowledgable and fair. He answered all of my questions and even others that I should have been asking! I just bought my second car within 6 months from Drew. I just knew he had my ba all of my questions and even others that I should have been asking! I just bought my second car within 6 months from Drew. I just knew he had my back the minute I went back. Drew can be a character, but all in the good sense. He wants his customers happy no matter what. He even was willing to forego his own small commissiom in order to make me happy with the deal. Obviously, I didn't take him up on that offer, but it is the thought that really counts. Overall, I recommend Drew Benti with the highest regard. More

The sales experience on my recent 328i purchase was outstanding from start to finish. I had very specific requirements for my car, and while the combination I needed (convertible with manual transmiss outstanding from start to finish. I had very specific requirements for my car, and while the combination I needed (convertible with manual transmission) wasn't available at the dealer, they helped me in every way possible to craft the perfect special order for my needs. We went on two different test drives (convertible with automatic and then coupe with manual transmission) to make sure I'd like what I was ordering. In all, Marlen spent over three hours with me the day I went in to make my decisions. I never felt rushed or at all pressured. All my questions were answered and I left feeling good about the deal I'd made. In under six weeks, my car had been built, shipped and delivered (ahead of schedule). Marlen and Stephen were attentive to my questions throughout the process. And then, wonder of wonders, on the day we were to close the deal, Kristin and Marlen made me aware of brand new financing incentives that saved me additional money on the deal we'd previously negotiated (I took them up on that!). At delivery, Marlen spent all the time I needed to make sure I was completely satisfied when I drove off the lot. Overall, the customer service and overall buying experience were everything I think they ought to be. I'd recommend this dealership and purchase from them again. And while this review is primarily about the dealer, the cars are simply incredible! I'm thrilled with my purchase and the experience. More

I bought my BMW X5 in 2008 form this dealer and since then John Ladany is my service advisor who is very professional, cooperative and ease to work. John has always addressed and resolved serving issues then John Ladany is my service advisor who is very professional, cooperative and ease to work. John has always addressed and resolved serving issues correctly. I would recommend Mr. Ladany for related services. You can count on Mr. Ladany. More

I was tremendously impressed with the experience @ OpenRoad BMW. The overall quality of service was phenomenal. The Sales & Finance employees were friendly, knowledgeable-well prepared to answer all t OpenRoad BMW. The overall quality of service was phenomenal. The Sales & Finance employees were friendly, knowledgeable-well prepared to answer all the questions I raised. Truly a remarkable experience when searching for a car- a major investment! Thank you OpenRoad BMW! More