Open Road BMW

Outstanding and Painless Car Buying Experience LARRY STOKES sold me my BMW. He is knowlegeable and courteous. I highly recommend him to family and friends because he is trustworthy and will trea LARRY STOKES sold me my BMW. He is knowlegeable and courteous. I highly recommend him to family and friends because he is trustworthy and will treat you like family. Also, he goes beyond and above to be helpful. Ask for Larry. B.J.. Lance, Esq. More

Best example of a dealership What a great experience I had financing my with BMW Edison. This was my first time purchasing a vehicle, and I must admit it can be very stressful. Bu What a great experience I had financing my with BMW Edison. This was my first time purchasing a vehicle, and I must admit it can be very stressful. But not here! Everything was smooth and stress free. I want to thank everyone including Alan K. I will be sending you my referral. More

Eugene was a great help in the purchase of my new M3. Everything went as planned, no hiccups- from ordering to delivery. Five stars, better than I expected. Thanks again. Everything went as planned, no hiccups- from ordering to delivery. Five stars, better than I expected. Thanks again. More

Excellent service and very good advice from the client Advis This is 2nd time I have bought my BMW from Open road BMW Edison. I was confused which one to buy as my second car as we had a new born. Very good ad This is 2nd time I have bought my BMW from Open road BMW Edison. I was confused which one to buy as my second car as we had a new born. Very good advice and nice suggestion from my Client advisor Mr Nitin to buy the X1. The deal was also very good and Their service is also very nice with my past experience Regards Sri More

Santiago great agent 5 stars highly recommend Released a 530 series I have been leasing cars for 30 years. Santiago at open road bmw great salesman. Fast gave me great price And knew what he w Released a 530 series I have been leasing cars for 30 years. Santiago at open road bmw great salesman. Fast gave me great price And knew what he was talking About highly recommend Mr. Santiago. More

I had an a great experience working with Eugene Poznyak We are giving the highest rate for Eugene Poznyak for the best service we've received last week . When it was a time for us to renew the BMW lease.- We are giving the highest rate for Eugene Poznyak for the best service we've received last week . When it was a time for us to renew the BMW lease.- We've contacted Eugene over the phone and in a couple of hours he assisted us to find a car, he took care of all the necessary documents and at the evening the new car was delivered to our house. We been impressed with a fast and outstanding service we received . More

excellent customer service, Dave Lutz DAVE LUTZ thank you for your outstanding customer service . I love the car you sold me . Thank you for making the entire process so smooth and non com DAVE LUTZ thank you for your outstanding customer service . I love the car you sold me . Thank you for making the entire process so smooth and non complicated , I 'll be back for my future cars and highly recommend you to all my friends . THANKS AGAIN More

Beware of "Bait and Switch" or The Wolf in Salesmen Clothing I visited this dealership last week, looking for a lease on BMW X5. Jason Milligan was my sales associate at first I thought he was the kind of guy yo I visited this dealership last week, looking for a lease on BMW X5. Jason Milligan was my sales associate at first I thought he was the kind of guy you would want your daughter to bring home, but later I learned he was nothing more than "Wolf in Salesman Clothing". He could actually give car salesmen a bad name! After three days of test drives and haggling we agreed on a price for the options I wanted. When I went back to sign all the paper work ,Jason told me there was a problem, that the car had been sold.(but he never gave me this information when I spoke to him on phone, an hour earlier, to set up the appointment to finalize the deal)He told me not to worry and offered me a better deal(for more money of course)this time when I agreed he came back from his manager and told me he couldn't this deal,but he found a car that matched our original deal ...not the original price. He asked for $1000 more upfront and $30/mo for the same car he told me was sold in our original agreement. I left that dealership feeling like I needed a shower. I was extremely angry and upset over the way I was treated but I wanted to let Jason know how I felt and give him a chance to make things better so I called his cell phone a couple of times, suddenly he was not answering so I left him a message. It's been five days an he has not called me back. I guess I should have expected nothing less. I just want other buyers to beware of this dealerships unscrupulous practices. More

Shop around It pays to shop around for the best deal. I priced a new 2018 vehicle at Open Road and got a slight discount for a $56k car and told this is the best It pays to shop around for the best deal. I priced a new 2018 vehicle at Open Road and got a slight discount for a $56k car and told this is the best they can do.Take it or leave it. It was discounted by 2% off MSRP. I went to another BMW dealer and got the same equipped car for $5500 less than Open Road's best offer. I was floored since I previously bought a car from Open Road. They made me feel like they were doing me a favor by selling me a car. Needless to say I will never buy a BMW from Open Road. More