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Open Road BMW of Roxbury

Roxbury, NJ

4.2
256 Reviews

840 Route 46 East

Roxbury, NJ

07847

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256 Reviews of Open Road BMW of Roxbury

February 03, 2013

Christian is one of the best salesman we have ever encountered! His extensive knowledge and passion for the BMW was a huge factor in our purchase. We will return to Roxbury BMW to purchase our next au More

by Jcnadal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Graciano
January 31, 2013

Tooki time to explain and was helpful. Negotiation was not the typical run to the sales manager approach, saleman we empowered to negotiate. Took time after the sale. More

by JU8T
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Graciano
November 29, 2012

In all my years of dealing with sales personnel, toward the purchase or lease of an automobile, no one has ever come close to Mr. Christian Graciano. His knowledge of the auto we were interested in, was ex More

by tyler112795
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Graciano
November 19, 2012

Christian did a great job understanding what I wanted and finding a way to deliver. He was knowledgeable, courteous and professional at all times. He made sure the new car was delivered in excellent condit More

by carlminchew
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Graciano
August 24, 2012

Please very very wary about some of these reviews, I'm starting to think these are all written by their sales rep. They were pretty nice -- but the manager, Alan, made false promises, mistakes during n More

by System
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
None
August 14, 2012

I am 74 yrs old, owned many cars..NEVER was treated as well at any other auto dealership service department!! I can not praise the service at Roxbury BMW enough! They make it very easy and relaxing AND More

by Ethel Fentzlaff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
sorry, don't remember
July 15, 2012

Agatha is great. Very knowledgable about all BMWs. She is also very passionate about cars, especially BMWs. I have purchased 4 vehicles from her and she has always been very fair on the price. More

by Ddguilmette
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Agatha Gryzbyk
June 30, 2012

I had the pleasure of working with Francisco--who is probably the most professional BMW specialist I have had the pleasure of working with. Very knowledgable, courteous and committed to finding the veh More

by Vishsharma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Francisco
June 27, 2012

Returning to Roxbury was a pleasure. My questions regarding the navigation and communication system in my 2007 328xi were thoroughly addressed by Allen. He went over every feature and showed me how More

by trustory
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department- Allen and Raymond
June 22, 2012

My salesman (jose) was very friendly and patient with me.My only issue was within 2weeks of having the x5 while on highway speed the steering wheel would shake if i would slow down or pump the brakes!at More

by VDIAZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
jose
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