Open Road BMW of Roxbury

Great experience I had a quick and hassle free experience working with Nick while ordering my 435i. All my questions were answered quickly and sufficiently while waiti I had a quick and hassle free experience working with Nick while ordering my 435i. All my questions were answered quickly and sufficiently while waiting on the car to arrive. I would highly recommend this dealership. More

Great experience with our salesperson, Erik From the moment we met him my husband and I knew we were going to buy a car from Erik Eligul. He was personable as well as passionate about the X5 we From the moment we met him my husband and I knew we were going to buy a car from Erik Eligul. He was personable as well as passionate about the X5 we were interested in. Not only was he persuasive in selling the vehicle but patient in explaining all the car's functions once we bought it. We would not hesitate in purchasing another car from this dealership and salesperson. More

Exceptional Service I had been shopping around for a new BMW and decided to makes purchase at Open Road. Having purchased many cars over the years, I have dealt with my I had been shopping around for a new BMW and decided to makes purchase at Open Road. Having purchased many cars over the years, I have dealt with my fair share of "car salesmen"...working with Mike Pollio forever changed my attitude! Mike is a professional, knowledgeable car enthusiast who doesn't "sell" cars..he educates you on why BMW is THE choice when you are investing in your new ride. Well done, Mike! More

Beautiful dealership with absolute best salesmen Open road BMW of Roxbury is the best dealership I've ever been to. My salesman, Nick Dibernard, provided me with most impeccable service by getting me Open road BMW of Roxbury is the best dealership I've ever been to. My salesman, Nick Dibernard, provided me with most impeccable service by getting me the exact car I was looking for at an excellent price and in an impressive time frame. After a few phone calls and emails, we solidified a deal and after coming in to sign paperwork for a few minutes, I was able to leave with my new 428xi. I will be back in the very imminent future. More

Purchase 2015 X5 M Package Have been servicing my BWM at BMW of Roxbury for the past 10 years, excellent service and easy scheduling. Just traded in my 2013 X3 for the 2015 X5, Have been servicing my BWM at BMW of Roxbury for the past 10 years, excellent service and easy scheduling. Just traded in my 2013 X3 for the 2015 X5, the transaction was done professionally. I'm very please with the service provided by Nick DiBernard. I highly recommend this dealership. More

Good deal I saw a car online and called to ask for prices. Michael Pollio helped me reach the price I was looking to pay. Transaction was very smooth and good. I saw a car online and called to ask for prices. Michael Pollio helped me reach the price I was looking to pay. Transaction was very smooth and good. I would recommend him he is very good. More

Great Car! I purchased a 740 and love the car. The experience buying was easy and to the point. My wife and I had to work through our needs and wants with Mike I purchased a 740 and love the car. The experience buying was easy and to the point. My wife and I had to work through our needs and wants with Mike Pollio and couldn't be happier. Thanks! More

The purchase of my car was very seamless. I worked with Michael Pollio and he was very helpful and resourceful .. I was very impressed on how easy the whole process went. I would recommend c I worked with Michael Pollio and he was very helpful and resourceful .. I was very impressed on how easy the whole process went. I would recommend calling Michael Pollio. More

Great Service, Even Better Value I traveled to BMW of Roxbury from Wilmington, Delaware because they priced their cars so competitively. Both I and my father spoke with Nick Dibernar I traveled to BMW of Roxbury from Wilmington, Delaware because they priced their cars so competitively. Both I and my father spoke with Nick Dibernard on the phone, and he was kind enough to send us pictures of the vehicle before we made the several hour journey. When we arrived, I was pleased that the quailty was as stated, and it was a pleasure to work with Nick. I was very happy with the terms, purchase price, and the follow-ons to make sure that all is well. I plan to use this dealership for all my future BMW needs More

Terrible Front End! With the exception of the Service Dept., unfortunately our experience mirrored that of others. Negotiated terms frequently changed. Senior management, With the exception of the Service Dept., unfortunately our experience mirrored that of others. Negotiated terms frequently changed. Senior management, as well as our salesman were sorely lacking in both professionalism and product knowledge. I found both areas were more concerned with us providing an on-line positive review, than focus on meeting our expectations. Having now seen the reviews, I understand why. In fact, the price we mutually agreed to was contingent upon our providing a positive review online. That's no way to conduct business. Although we ultimately purchased the vehicle we wanted at the price we wanted to pay, the entire experience was unpleasant and at times, painful. The Service Dept. however, stepped-up and responded to our requests in a timely, courteous and efficient manner. We are hoping this will continue. More