One Toyota of Oakland

Concerned with my concerns Had issues with previous servythere but new tech (Chase) really helped in making sure everything got fixed properly. Appreciate him for answering all Had issues with previous servythere but new tech (Chase) really helped in making sure everything got fixed properly. Appreciate him for answering all my questions and concerns. He was also very patient when he could see our frustration for it taking a little longer than expected. More

Bad serviceb Too slow for an oil change Not got a complete maintenance Had to come back same day two times for no completed work Hope next time I get better Too slow for an oil change Not got a complete maintenance Had to come back same day two times for no completed work Hope next time I get better service More

Informative Chase was excellent. He was helpful, informative, and easy to talk to. He was funny too. And shared his experience with Toyota Tacoma he has. Chase was excellent. He was helpful, informative, and easy to talk to. He was funny too. And shared his experience with Toyota Tacoma he has. More

True Costumer service After being scammed at Downtown Oakland Toyota, Luis helped me get the truck I wanted and made sure I felt comfortable in what I was getting. After being scammed at Downtown Oakland Toyota, Luis helped me get the truck I wanted and made sure I felt comfortable in what I was getting. More

Easy and transparent experience Made an appointment with Harith. He was awesome! It was my first time buying a car brand new. He is very well versed on any car we asked about. Honest Made an appointment with Harith. He was awesome! It was my first time buying a car brand new. He is very well versed on any car we asked about. Honest and straight to the point. Left the dealership feeling like I made a great investment in my new 2019 Toyota Camry SE. Very happy with my experience! More

Car Service I didn't have to wait very long for my car to get serviced. Everybody there is very helpful and accomadating. They make sure you're comfortable if wa I didn't have to wait very long for my car to get serviced. Everybody there is very helpful and accomadating. They make sure you're comfortable if waiting for car. More

First service at One Toyota We live in San Jose, CA but wanted to take it back to One Toyota where we made the purchase.. The service was...Fast, easy, and friendly. We live in San Jose, CA but wanted to take it back to One Toyota where we made the purchase.. The service was...Fast, easy, and friendly. More

Positive First Experience at One Toyota We went to One Toyota in response to a recall notice requiring the repair of a dangerous defect. We were extremely pleased with the dealer's reponse We went to One Toyota in response to a recall notice requiring the repair of a dangerous defect. We were extremely pleased with the dealer's reponse - a next-day appointment, rides to and from the service center and same-day repair. We would definitely recommend. More

Great customer service Very friendly and explained all the details what was done and needed. I would highly recommend this dealer for service to my friends and family member Very friendly and explained all the details what was done and needed. I would highly recommend this dealer for service to my friends and family members. Thanks More

poor communication No employee should be blamed. It's Management's responsibility to empower their employees to be friendly, courteous, and clearly set expectations. All No employee should be blamed. It's Management's responsibility to empower their employees to be friendly, courteous, and clearly set expectations. All the employees I'm being asked to single out below are blameless. Their bosses who hide behind them, who rarely if ever interact with customers, should be unemployed (especially the owners) and replaced. More