One Toyota of Oakland

Nice lady She is very nice,and smiles every time!She help me to transfer,and let me know the details!I will be there next time She is very nice,and smiles every time!She help me to transfer,and let me know the details!I will be there next time More

10,000 Miles Already Got in and out by lunch. Sent on my way. Would have been nice to have the car cleaned a bit. Previous Honda owner, when taking my car for service I al Got in and out by lunch. Sent on my way. Would have been nice to have the car cleaned a bit. Previous Honda owner, when taking my car for service I always got it back cleaned. No finger prints on stuff, but took care of what was requested. More

Straight forward and easy access to dealership Trung was straight forward with my questions and answered all my questions with his best ability. Even though I didnt get what my coupon said that I w Trung was straight forward with my questions and answered all my questions with his best ability. Even though I didnt get what my coupon said that I would receive which was a free carwash with any service because One Toyota didnt have a carwash crew, I was glad he was honest with me. Also the ease of getting to and from the dealership was very easy. More

good dealer very good ,Speaking in great detail,is a good dealer,Also help me set up the car settings,Speaking is easy to understand. very very good very good ,Speaking in great detail,is a good dealer,Also help me set up the car settings,Speaking is easy to understand. very very good More

Nice people but definitely not satisfied The reason I visited the dealership was to discuss the buyout options for my lease return. I asked repeatedly for this information but ultimately neve The reason I visited the dealership was to discuss the buyout options for my lease return. I asked repeatedly for this information but ultimately never got it. I felt that the sales people were friendly and helpful but also felt that I was being pushed quite hard towards a new lease or purchase, and feel that this was the goal of the staff there. They presented me with what was a very good deal on a new lease vehicle, which I ended up taking, but after living with the vehicle and using it for my normal driving routine for a couple days, I am not satisfied with what I got. The truck doesn’t get anywhere near the listed mpg, and is not comfortable for an extended period of driving, which wasn’t evident in the brief test drive. I contacted the sales person I worked with as well as the sales manager about my concerns, and was told by both that because of California state law I cannot return the vehicle. I was presented with the option of possibility switching to a different lease vehicle, which I am still waiting to hear back about, but I am not hopeful because I’m not sure they have a vehicle on the lot that will suit my needs. This leaves me feeling like I’m probably just going to have to live with this truck that I’m not happy with for the next three years, which is incredibly disappointing. I hope some resolution can be found, but again I’m not hopeful, and if I do end up having to keep this truck for the next three years I will likely return it at the end of the lease period and not be a returning Toyota customer. In retrospect, I wish I had just switched my previous vehicle to financing and kept it rather than getting into, and now ultimately stuck with something I’m not satisfied with. More

Awesome experience at toyota 1 of oakland Great customer service! I was helped with great care and thoroughly saught after. The mechanics had in and out of there in under an hour. Mind you the Great customer service! I was helped with great care and thoroughly saught after. The mechanics had in and out of there in under an hour. Mind you there was really no one else there but this proves that the mechanics handle business and get the job done. More

Great service Easy after hours drop-off, friendly pick-up. Thorough explanation of service. Was a happy surprise to learn I had 2 years of free service! Easy after hours drop-off, friendly pick-up. Thorough explanation of service. Was a happy surprise to learn I had 2 years of free service! More

Was a great experience I gave a 5 star because they said what they meant we got our car the same day was exciting thank one Toyota we love our new van I gave a 5 star because they said what they meant we got our car the same day was exciting thank one Toyota we love our new van More

Nothing Excellent diller, ana it’s the best.! When i need another car, I’ll go back, thanks for everything, the only bad is the organization, because the dill Excellent diller, ana it’s the best.! When i need another car, I’ll go back, thanks for everything, the only bad is the organization, because the diller need more computer for your sellers More

30k maintenance I always have a great experience when I bring my car to One Toyota and Jacky helps me. He is very thorough in explaining what type of maintenance it i I always have a great experience when I bring my car to One Toyota and Jacky helps me. He is very thorough in explaining what type of maintenance it is and what will be done. He also explained what will need to be done next time. I also have a Prius and he reminded me about the recall as well. Thanks Jacky for the superb customer service! More